software-center crashed with AttributeError in _search_gmenu_dir(): 'NoneType' object has no attribute 'get_contents'

Bug #793024 reported by Carl Smuck on 2011-06-05
This bug affects 46 people
Affects Status Importance Assigned to Milestone
software-center (Ubuntu)
Gary Lasker

Bug Description

Zeitgeist Daemon closed automatically. This is Xubuntu 11.10 Alpha 1

ProblemType: Crash
DistroRelease: Ubuntu 11.10
Package: software-center 4.1.4
ProcVersionSignature: Ubuntu 2.6.39-3.10-generic 2.6.39
Uname: Linux 2.6.39-3-generic x86_64
Architecture: amd64
Date: Sun Jun 5 05:33:51 2011
ExecutablePath: /usr/share/software-center/software-center
InterpreterPath: /usr/bin/python2.7
LiveMediaBuild: Xubuntu 11.10 "Oneiric Ocelot" - Alpha amd64 (20110531)
PackageArchitecture: all
ProcCmdline: /usr/bin/python /usr/bin/software-center
PythonArgs: ['/usr/bin/software-center']
SourcePackage: software-center
Title: software-center crashed with AttributeError in _search_gmenu_dir(): 'NoneType' object has no attribute 'get_contents'
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Carl Smuck (carlf4god) wrote :
affects: ubuntu → software-center (Ubuntu)
tags: removed: need-duplicate-check
tags: added: iso-testing
Jean-Baptiste Lallement (jibel) wrote :

Thanks for your report.
confirmed by duplicates 791400.

@Carl, could you describe the steps to reproduce this error ? Thanks in advance

visibility: private → public
Changed in software-center (Ubuntu):
importance: Undecided → Medium
status: New → Confirmed
Fabio Marconi (fabiomarconi) wrote :

reproduced on Edubuntu amd64 20110619, doing a simple search for a package or let it open without using

Alex Kras (akrasnoborodkin) wrote :

also check that report
both errors this and upper happens in one time.

Alex Kras (akrasnoborodkin) wrote :

Just open software center to install vlc player, while installation software center also says that need remove one tar package to continue installation

Alex Kras (akrasnoborodkin) wrote :

again the second error at the same time, look on comment above.

Just installed Ubuntu 11.10 alpha 2 and updated and it still happening while installing almost anything. The last time i was trying to install flashplayer plugin.

Alessandro Losavio (alo21) wrote :

i have the same issue

Changed in software-center (Ubuntu):
status: Confirmed → In Progress
assignee: nobody → Gary Lasker (gary-lasker)
Changed in software-center (Ubuntu):
status: In Progress → Fix Committed
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package software-center - 4.1.9

software-center (4.1.9) oneiric; urgency=low

  [ Michael Vogt ]
  * data/ui/*.ui:
    - move into data/ui/gtk preparing the gtk3 merge
  * utils/piston-helpers/*.py:
    - return exitcode 1 on expections
  * softwarecenter/backend/
    - properly copy when building the command

  [ Gary Lasker ]
  * merge lp:~evfool/software-center/nonetworkfixes to fix menu
    item network state bugs, many thanks to Robert Roth
    (LP: #802919, LP: #802920)
  * softwarecenter/ui/gtk/
    - fix crash on a network change event (LP: #804414)
  * softwarecenter/ui/gtk/
    - gracefully handle AttributeError from zeitgeist pending
      fix in zeitgeist itself, fixes crasher (LP: #807282)
  * softwarecenter/ui/gtk/,
    - fix crash when searching gmenu paths (LP: #793024)

  [ Aaron Peachey ]
  * softwarecenter/backend/,
    - correct modify/delete UI callback behaviour with
      new spawn helper and pagination code (LP: #807010)
    - fix submit_usefulness and report_abuse callbacks
      to work with the new spawn_helper and pagination code
 -- Michael Vogt <email address hidden> Wed, 13 Jul 2011 16:11:35 +0200

Changed in software-center (Ubuntu):
status: Fix Committed → Fix Released
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