How can a package installer not be a tech support tool? If it weren't for it your users could not add and remove packages, so to that end its function is essentially a tech support tool. I appreciate you pointing our that I could find out which packages pose problems and hopefully there is a suggestion in these details that I may need to add/remove packages even if i need to use a more powerful tool like Synaptic Package Manager or the sudo apt-get command. My point wasn't that I couldn't find may way around these and other problems, it is that having install configurations that are a fragile as what I have been seeing of late is a show-stopper for Ubuntu and other Linices that want to compete for market share from Windows and Mac OSX, especially since the latter is UNIX and does not have these sorts of problem often or for very long. Another vexing thing is the I have learned to use Synaptic for more than just installing packages, especially when the Software Center GUI doesn't tell you where it installed things. Because man pages are often not up to date or accurate, I have had to use it to find out where libs and docs live that the Software Center does not say when it installs a package. This is a problem for technical packages. The reason I care is that I can't find Synaptic in my 14.04 install. It is in 12.04, so given what the Software Center doesn't do, that is a regression. On Wed, Jul 30, 2014 at 1:02 AM, Matthew Paul Thomas