software-center crashes when started

Bug #544423 reported by Sue Wotton
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
software-center (Ubuntu)
New
Undecided
Unassigned

Bug Description

Binary package hint: software-center

All operations appear normal. Software center crashes with error that says "Sorry, Software Center closed unexpectedly" plus the usual "if you were doing anything..blah blah.. you can help..."

What I have done at this point is
1) reinstall software-center via synaptic, and reboot: crashes continue

2) Looking into the report I see a line in Traceback which says
"Import error: libwebkit-1.0.so.2 cannot open shared object file: No such file or directory" and have searched for that file in synaptic but its not there either.

Hope this bug report is OK, never done this before.

software-center 1.1.17
Lucid 10.04 beta i386 (20100318)

ProblemType: Crash
Architecture: i386
Date: Tue Mar 23 05:53:09 2010
DistroRelease: Ubuntu 10.04
ExecutablePath: /usr/share/software-center/software-center
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta i386 (20100318)
InterpreterPath: /usr/bin/python2.6
Package: software-center 1.1.17
PackageArchitecture: all
ProcCmdline: /usr/bin/python /usr/bin/software-center
ProcEnviron:
 LANG=en_AU.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-16.25-generic
PythonArgs: ['/usr/bin/software-center']
SourcePackage: software-center
Title: software-center crashed with ImportError in <module>()
Uname: Linux 2.6.32-16-generic i686
UserGroups: adm admin audio cdrom dialout dip fax floppy fuse lpadmin netdev plugdev sambashare tape video

Revision history for this message
Sue Wotton (kyteflyer) wrote :
Revision history for this message
Apport retracing service (apport) wrote : This bug is a duplicate

Thank you for taking the time to report this crash and helping to make Ubuntu better. This particular crash has already been reported and is a duplicate of bug #506594, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

tags: removed: need-duplicate-check
visibility: private → public
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