Software Center can't start due to DBus Proxy issue or SSO Client issue

Bug #1337675 reported by Tony Zhu
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
software-center (Ubuntu)
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Bug Description

Software Center can't open from GUI of my newly installed 14.04LTS Desktop. Tried update and upgrade, it doesn't work. Tried 'sudo apt-get install --reinstall software-center', it doesn't work as well. Tried to launch it from terminal, it gives me the following errors:

tony@udesktop:~$ software-center
2014-07-04 12:30:44,059 - softwarecenter.ui.gtk3.app - INFO - setting up proxy 'None'
2014-07-04 12:30:44,111 - softwarecenter.fixme - WARNING - logs to the root logger: '('/usr/lib/python2.7/dist-packages/dbus/proxies.py', 410, '_introspect_error_handler')'
2014-07-04 12:30:44,111 - dbus.proxies - ERROR - Introspect error on com.ubuntu.sso:/com/ubuntu/sso/credentials: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Process /usr/lib/ubuntu-sso-client/ubuntu-sso-login exited with status 1
Traceback (most recent call last):
  File "/usr/bin/software-center", line 130, in <module>
    app = SoftwareCenterAppGtk3(options, args)
  File "/usr/share/software-center/softwarecenter/ui/gtk3/app.py", line 338, in __init__
    self.icons)
  File "/usr/share/software-center/softwarecenter/ui/gtk3/session/appmanager.py", line 66, in __init__
    self.oauth_token = helper.find_oauth_token_sync()
  File "/usr/share/software-center/softwarecenter/backend/ubuntusso.py", line 141, in find_oauth_token_sync
    sso.find_credentials()
  File "/usr/share/software-center/softwarecenter/backend/login_impl/login_sso.py", line 74, in find_credentials
    self.proxy.find_credentials(self.appname, self._get_params())
  File "/usr/lib/python2.7/dist-packages/dbus/proxies.py", line 70, in __call__
    return self._proxy_method(*args, **keywords)
  File "/usr/lib/python2.7/dist-packages/dbus/proxies.py", line 145, in __call__
    **keywords)
  File "/usr/lib/python2.7/dist-packages/dbus/connection.py", line 651, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Process /usr/lib/ubuntu-sso-client/ubuntu-sso-login exited with status 1

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: software-center 13.10-0ubuntu4.1
ProcVersionSignature: Ubuntu 3.13.0-30.54-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Jul 4 12:24:05 2014
InstallationDate: Installed on 2014-05-19 (45 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
PackageArchitecture: all
SourcePackage: software-center
UpgradeStatus: No upgrade log present (probably fresh install)

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Tony Zhu (tyz05) wrote :
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