Ubuntu Restricted Extras Installation Hangs in Ubuntu14.04

Bug #1293770 reported by Ernie 07
52
This bug affects 9 people
Affects Status Importance Assigned to Milestone
software-center (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

64-bit 14.04 iso (2014-03_17_07:46)

1. Launch Software Center.
2. Select Ubuntu Restricted Extras, begin install, supply credentials.

3. In the past, the installation would appear to hang while actually waiting for user response to a Eula dialog that was not visible. If the launcher was not extremely cluttered by the HUGE number of partitions locked to it, a Question mark icon would appear in the launcher which could be clicked to make the Eula dialog visible.

4. Now the installation hangs but the Question mark icon never appears.
5. After killing the software-center process and then launching the Software Center, I was able to successfully install Gparted which leads me to point the finger at Ubuntu Restricted Extras.

I believe that this bug got introduced/uncovered after 64-bit 14.04 iso (2014-03_12) and may be related the bug where Google-chrome-stable cannot be installed via the Software Center although the same version can be installed via PPA.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in software-center (Ubuntu):
status: New → Confirmed
Revision history for this message
saulius (saulius-m) wrote :

+1

Revision history for this message
Miguel (mduran0314) wrote :

Also ran into this. In addition, after 20 min or so a notification popped up with the following:

"Data files for some packages could not be downloaded

The following packages requested additional data downloads after package installation, but the data could not be downloaded or could not be processed.

ttf-mscorefonts-installer

This is a permanent failure that leaves these packages unusable on your system. You may need to fix your Internet connection, then remove and reinstall the packages to fix this problem."

Revision history for this message
Сергей (defender-krasnov2013-i) wrote :

The error affects all packages with built- licensing agreements , such as steam and ttf-mscorefonts-installer.

Revision history for this message
John ONeill (johnoneill59) wrote :

I've run into the same problem as I'm typing this. Is there a fix for it?

Revision history for this message
Darrell Little (darrell-little) wrote :

This is still happening, even with Ubuntu 15.10

Revision history for this message
J. Walker (jwalker9977) wrote :

Having this problem as I type this on Ubuntu 14.04 LTS. Confirmed on multiple machines and variants of Ubuntu such as Ubuntu MATE 14.04.

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