after attempt to open ubuntu software center it shuts down in 3-4 seconds

Bug #1255310 reported by Evgeny on 2013-11-26
This bug affects 2 people
Affects Status Importance Assigned to Milestone
software-center (Ubuntu)

Bug Description

john@john-eMachines-E510:~$ software-center
2013-11-26 21:54:01,354 - softwarecenter.backend.zeitgeist_logger - WARNING - Support for Zeitgeist disabled
2013-11-26 21:54:01,499 - - INFO - setting up proxy 'None'
2013-11-26 21:54:02,573 - softwarecenter.region - WARNING - failed to use geoclue: 'org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.Geoclue.Master was not provided by any .service files'
2013-11-26 21:54:03,180 - - WARNING - Could not get usefulness from server, no username in config file
2013-11-26 21:54:03,185 - softwarecenter.plugin - INFO - activating plugin '<module 'webapps_activation' from '/usr/share/software-center/softwarecenter/plugins/webapps_activation.pyc'>'
2013-11-26 21:54:03,199 - softwarecenter.fixme - WARNING - logs to the root logger: '('/usr/lib/python2.7/dist-packages/gi/', 51, 'find_module')'
2013-11-26 21:54:03,199 - root - ERROR - Could not find any typelib for LaunchpadIntegration
2013-11-26 21:54:03,339 - softwarecenter.db.pkginfo_impl.aptcache - INFO -
2013-11-26 21:54:04,318 - - WARNING - error creating bsddb: '(22, 'Invalid argument -- BDB0054 illegal flag combination specified to DB_ENV->open')' (corrupted?)
2013-11-26 21:54:04,319 - - ERROR - trying to repair DB failed
Traceback (most recent call last):
  File "/usr/share/software-center/softwarecenter/backend/reviews/", line 358, in _save_review_stats_cache_blocking
    self._dump_bsddbm_for_unity(outfile, outdir)
  File "/usr/share/software-center/softwarecenter/backend/reviews/", line 377, in _dump_bsddbm_for_unity
DBInvalidArgError: (22, 'Invalid argument -- BDB0054 illegal flag combination specified to DB_ENV->open')

(software-center:22747): Gdk-ERROR **: The program 'software-center' received an X Window System error.
This probably reflects a bug in the program.
The error was 'BadDrawable (invalid Pixmap or Window parameter)'.
  (Details: serial 2063 error_code 9 request_code 62 minor_code 0)
  (Note to programmers: normally, X errors are reported asynchronously;
   that is, you will receive the error a while after causing it.
   To debug your program, run it with the GDK_SYNCHRONIZE environment
   variable to change this behavior. You can then get a meaningful
   backtrace from your debugger if you break on the gdk_x_error() function.)
Trace/breakpoint trap (core dumped)

software center shuts down after I'm trying to open it.

1) john@john-eMachines-E510:~$ lsb_release -rd
Description: Ubuntu Trusty Tahr (development branch)
Release: 14.04
2)john@john-eMachines-E510:~$ apt-cache policy software-center
  Installed: 13.10-0ubuntu1
  Candidate: 13.10-0ubuntu1
  Version table:
 *** 13.10-0ubuntu1 0
        500 trusty/main i386 Packages
        100 /var/lib/dpkg/status
3) I expect software center to work
4) but it dosen't

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: software-center 13.10-0ubuntu1
ProcVersionSignature: Ubuntu 3.12.0-4.10-generic 3.12.1
Uname: Linux 3.12.0-4-generic i686
ApportVersion: 2.12.7-0ubuntu1
Architecture: i386
CurrentDesktop: XFCE
Date: Tue Nov 26 21:49:52 2013
InstallationDate: Installed on 2013-11-25 (0 days ago)
InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Alpha i386 (20131125)
PackageArchitecture: all
SourcePackage: software-center
UpgradeStatus: No upgrade log present (probably fresh install)

Evgeny (boluc-k) wrote :
N1ck 7h0m4d4k15 (nicktux) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better.
Please update your system with the following commands in a terminal (CTRL+ALT+T):

    sudo apt-get update
    sudo apt-get dist-upgrade

Then reboot.

If the problem resolved, let us know.

If the problem persists, then open a terminal and start software center with the following command:

    software-center --debug

it will print useful debugging information.

Attach a separate .txt file with the output.

Best Regards

Changed in software-center (Ubuntu):
status: New → Incomplete
Evgeny (boluc-k) wrote :

I have followed the instruction, but software center crashed again in very similar way.

N1ck 7h0m4d4k15 (nicktux) wrote :

Is this bug related to this bug 1163886 ?

Do you have any repositories (PPA) enabled ? Especially GNOME 3 PPA

Best Regards

Evgeny (boluc-k) wrote :

The bug message from the terminal looks similar to the #2 message from the bug 1163886, but I'm not sure if it is the same becasue I had no messages or reports about any signal 5.

I did not enable any PPA repositories including GNOME 3. They can be enabled only if they were enabled automaticly after installation of the system.

Changed in software-center (Ubuntu):
status: Incomplete → New
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in software-center (Ubuntu):
status: New → Confirmed
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