software-center crashed with signal 5 in _XReadEvents()

Bug #1196625 reported by David Pires
386
This bug affects 42 people
Affects Status Importance Assigned to Milestone
software-center (Ubuntu)
Triaged
Medium
Unassigned

Bug Description

Running testcase Desktop (Xubuntu) Desktop i386 for 2013-07-01, Saucy Daily.
When trying to install software using Ubuntu Software Center it crashes.

ProblemType: Crash
DistroRelease: Ubuntu 13.10
Package: software-center 13.05-0ubuntu1
ProcVersionSignature: Ubuntu 3.10.0-1.8-generic 3.10.0-rc7
Uname: Linux 3.10.0-1-generic i686
ApportVersion: 2.10.2-0ubuntu3
Architecture: i386
CrashCounter: 1
Date: Mon Jul 1 18:27:21 2013
ExecutablePath: /usr/share/software-center/software-center
InstallationDate: Installed on 2013-07-01 (0 days ago)
InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Alpha i386 (20130630)
InterpreterPath: /usr/bin/python2.7
MarkForUpload: True
PackageArchitecture: all
ProcCmdline: /usr/bin/python /usr/bin/software-center
Signal: 5
SourcePackage: software-center
StacktraceTop:
 ?? () from /usr/lib/i386-linux-gnu/libX11.so.6
 ?? () from /usr/lib/i386-linux-gnu/libX11.so.6
 _XReadEvents () from /usr/lib/i386-linux-gnu/libX11.so.6
 ?? () from /usr/lib/i386-linux-gnu/libcairo.so.2
 ?? () from /usr/lib/i386-linux-gnu/libcairo.so.2
Title: software-center crashed with signal 5 in _XReadEvents()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

Revision history for this message
David Pires (slickymaster) wrote :
information type: Private → Public
Revision history for this message
Apport retracing service (apport) wrote :

StacktraceTop:
 _cairo_xlib_shm_surface_flush (abstract_surface=0xb066e30, flags=0) at /build/buildd/cairo-1.12.14/src/cairo-xlib-surface-shm.c:696
 __cairo_surface_flush (flags=0, surface=0xb066e30) at /build/buildd/cairo-1.12.14/src/cairo-surface-inline.h:48
 _cairo_surface_flush (surface=surface@entry=0xb066e30, flags=flags@entry=0) at /build/buildd/cairo-1.12.14/src/cairo-surface.c:1483
 INT_cairo_surface_flush (surface=0xb066e30) at /build/buildd/cairo-1.12.14/src/cairo-surface.c:1510
 _cairo_xlib_surface_discard_shm (surface=surface@entry=0xbbd7248) at /build/buildd/cairo-1.12.14/src/cairo-xlib-surface.c:369

Revision history for this message
Apport retracing service (apport) wrote : Stacktrace.txt
Revision history for this message
Apport retracing service (apport) wrote : ThreadStacktrace.txt
Changed in software-center (Ubuntu):
importance: Undecided → Medium
tags: removed: need-i386-retrace
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1196625

tags: added: iso-testing
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in software-center (Ubuntu):
status: New → Confirmed
tags: added: bugpattern-needed
Changed in software-center (Ubuntu):
assignee: nobody → Andre Urbano (andreurbano4)
tags: added: trusty
Pasi Lallinaho (knome)
Changed in software-center (Ubuntu):
assignee: Andre Urbano (andreurbano4) → nobody
Revision history for this message
sriranga(79yrs) (withblessing-sriranga-1933) wrote : Re: [Bug 1196625] Re: software-center crashed with signal 5 in _XReadEvents()
Download full text (4.5 KiB)

another problem faced by me while try to remove unbuntu restricted e....
for re-installation purpose.
extract of error message package operation failed is reproduced below:
installArchives() failed: perl: warning: Setting locale failed.
perl: warning: Please check that your locale settings:
    LANGUAGE = (unset),
    LC_ALL = (unset),
    LANG = "en_IN.ISO8859-1"
    are supported and installed on your system.
perl: warning: Falling back to the standard locale ("C").
locale: Cannot set LC_CTYPE to default locale: No such file or directory
locale: Cannot set LC_MESSAGES to default locale: No such file or directory
locale: Cannot set LC_ALL to default locale: No such file or directory
perl: warning: Setting locale failed.
perl: warning: Please check that your locale settings:
    LANGUAGE = (unset),
    LC_ALL = (unset),
    LANG = "en_IN.ISO8859-1"
    are supported and installed on your system.
perl: warning: Falling back to the standard locale ("C").
locale: Cannot set LC_CTYPE to default locale: No such file or directory
locale: Cannot set LC_MESSAGES to default locale: No such file or directory
locale: Cannot set LC_ALL to default locale: No such file or directory
perl: warning: Setting locale failed.
perl: warning: Please check that your locale settings:
    LANGUAGE = (unset),
    LC_ALL = (unset),
    LANG = "en_IN.ISO8859-1"
    are supported and installed on your system.
perl: warning: Falling back to the standard locale ("C").
locale: Cannot set LC_CTYPE to default locale: No such file or directory
locale: Cannot set LC_MESSAGES to default locale: No such file or directory
locale: Cannot set LC_ALL to default locale: No such file or directory
(Reading database ... (Reading database ... 5% (Reading database ... 10%
(Reading database ... 15% (Reading database ... 20% (Reading database ...
25% (Reading database ... 30% (Reading database ... 35% (Reading database
... 40% (Reading database ... 45% (Reading database ... 50% (Reading
database ... 55% (Reading database ... 60% (Reading database ... 65%
(Reading database ... 70% (Reading database ... 75% (Reading database ...
80% (Reading database ... 85% (Reading database ... 90% (Reading database
... 95% (Reading database ... 100% (Reading database ... 321624 files and
directories currently installed.)
Removing ubuntu-restricted-extras (60) ...
dpkg: error processing package ttf-mscorefonts-installer (--configure):
 package ttf-mscorefonts-installer is not ready for configuration
 cannot configure (current status `half-installed')
Errors were encountered while processing:

* ttf-mscorefonts-installer Error in function: *

With regards,
sriranga(80yrs)

On Sat, Apr 12, 2014 at 3:23 PM, Pasi Lallinaho <email address hidden>wrote:

> ** Changed in: software-center (Ubuntu)
> Assignee: Andre Urbano (andreurbano4) => (unassigned)
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1196625
>
> Title:
> software-center crashed with signal 5 in _XReadEvents()
>
> Status in “software-center” package in Ubuntu:
> Confirmed
>
> Bug description:
> Running testcase Desktop (Xubuntu) Desktop i386 for 2013-07-01, S...

Read more...

Revision history for this message
sriranga(79yrs) (withblessing-sriranga-1933) wrote :
Download full text (4.9 KiB)

in continuation of my prev. email, further screenshot is attached which is
self explanatory[image: Inline image 1]

On Sun, Apr 13, 2014 at 8:25 PM, Sriranga(80yrs) <
<email address hidden>> wrote:

> another problem faced by me while try to remove unbuntu restricted e....
> for re-installation purpose.
> extract of error message package operation failed is reproduced below:
> installArchives() failed: perl: warning: Setting locale failed.
> perl: warning: Please check that your locale settings:
> LANGUAGE = (unset),
> LC_ALL = (unset),
> LANG = "en_IN.ISO8859-1"
> are supported and installed on your system.
> perl: warning: Falling back to the standard locale ("C").
> locale: Cannot set LC_CTYPE to default locale: No such file or directory
> locale: Cannot set LC_MESSAGES to default locale: No such file or
> directory
> locale: Cannot set LC_ALL to default locale: No such file or directory
> perl: warning: Setting locale failed.
> perl: warning: Please check that your locale settings:
> LANGUAGE = (unset),
> LC_ALL = (unset),
> LANG = "en_IN.ISO8859-1"
> are supported and installed on your system.
> perl: warning: Falling back to the standard locale ("C").
> locale: Cannot set LC_CTYPE to default locale: No such file or directory
> locale: Cannot set LC_MESSAGES to default locale: No such file or
> directory
> locale: Cannot set LC_ALL to default locale: No such file or directory
> perl: warning: Setting locale failed.
> perl: warning: Please check that your locale settings:
> LANGUAGE = (unset),
> LC_ALL = (unset),
> LANG = "en_IN.ISO8859-1"
> are supported and installed on your system.
> perl: warning: Falling back to the standard locale ("C").
> locale: Cannot set LC_CTYPE to default locale: No such file or directory
> locale: Cannot set LC_MESSAGES to default locale: No such file or
> directory
> locale: Cannot set LC_ALL to default locale: No such file or directory
> (Reading database ... (Reading database ... 5% (Reading database ... 10%
> (Reading database ... 15% (Reading database ... 20% (Reading database ...
> 25% (Reading database ... 30% (Reading database ... 35% (Reading database
> ... 40% (Reading database ... 45% (Reading database ... 50% (Reading
> database ... 55% (Reading database ... 60% (Reading database ... 65%
> (Reading database ... 70% (Reading database ... 75% (Reading database ...
> 80% (Reading database ... 85% (Reading database ... 90% (Reading database
> ... 95% (Reading database ... 100% (Reading database ... 321624 files and
> directories currently installed.)
> Removing ubuntu-restricted-extras (60) ...
> dpkg: error processing package ttf-mscorefonts-installer (--configure):
> package ttf-mscorefonts-installer is not ready for configuration
> cannot configure (current status `half-installed')
> Errors were encountered while processing:
>
> * ttf-mscorefonts-installer Error in function: *
>
> With regards,
> sriranga(80yrs)
>
>
> On Sat, Apr 12, 2014 at 3:23 PM, Pasi Lallinaho <email address hidden>wrote:
>
>> ** Changed in: software-center (Ubuntu)
>> Assignee: Andre Urbano (andreurbano4) => (unassigned)
>>
>> --
>> You received this b...

Read more...

Revision history for this message
sriranga(79yrs) (withblessing-sriranga-1933) wrote :
Download full text (5.2 KiB)

for information and needful action at your end

On Mon, Apr 14, 2014 at 7:40 PM, Sriranga(80yrs) <
<email address hidden>> wrote:

> in continuation of my prev. email, further screenshot is attached which is
> self explanatory[image: Inline image 1]
>
>
> On Sun, Apr 13, 2014 at 8:25 PM, Sriranga(80yrs) <
> <email address hidden>> wrote:
>
>> another problem faced by me while try to remove unbuntu restricted e....
>> for re-installation purpose.
>> extract of error message package operation failed is reproduced below:
>> installArchives() failed: perl: warning: Setting locale failed.
>> perl: warning: Please check that your locale settings:
>> LANGUAGE = (unset),
>> LC_ALL = (unset),
>> LANG = "en_IN.ISO8859-1"
>> are supported and installed on your system.
>> perl: warning: Falling back to the standard locale ("C").
>> locale: Cannot set LC_CTYPE to default locale: No such file or directory
>> locale: Cannot set LC_MESSAGES to default locale: No such file or
>> directory
>> locale: Cannot set LC_ALL to default locale: No such file or directory
>> perl: warning: Setting locale failed.
>> perl: warning: Please check that your locale settings:
>> LANGUAGE = (unset),
>> LC_ALL = (unset),
>> LANG = "en_IN.ISO8859-1"
>> are supported and installed on your system.
>> perl: warning: Falling back to the standard locale ("C").
>> locale: Cannot set LC_CTYPE to default locale: No such file or directory
>> locale: Cannot set LC_MESSAGES to default locale: No such file or
>> directory
>> locale: Cannot set LC_ALL to default locale: No such file or directory
>> perl: warning: Setting locale failed.
>> perl: warning: Please check that your locale settings:
>> LANGUAGE = (unset),
>> LC_ALL = (unset),
>> LANG = "en_IN.ISO8859-1"
>> are supported and installed on your system.
>> perl: warning: Falling back to the standard locale ("C").
>> locale: Cannot set LC_CTYPE to default locale: No such file or directory
>> locale: Cannot set LC_MESSAGES to default locale: No such file or
>> directory
>> locale: Cannot set LC_ALL to default locale: No such file or directory
>> (Reading database ... (Reading database ... 5% (Reading database ... 10%
>> (Reading database ... 15% (Reading database ... 20% (Reading database ...
>> 25% (Reading database ... 30% (Reading database ... 35% (Reading database
>> ... 40% (Reading database ... 45% (Reading database ... 50% (Reading
>> database ... 55% (Reading database ... 60% (Reading database ... 65%
>> (Reading database ... 70% (Reading database ... 75% (Reading database ...
>> 80% (Reading database ... 85% (Reading database ... 90% (Reading database
>> ... 95% (Reading database ... 100% (Reading database ... 321624 files and
>> directories currently installed.)
>> Removing ubuntu-restricted-extras (60) ...
>> dpkg: error processing package ttf-mscorefonts-installer (--configure):
>> package ttf-mscorefonts-installer is not ready for configuration
>> cannot configure (current status `half-installed')
>> Errors were encountered while processing:
>>
>> * ttf-mscorefonts-installer Error in function: *
>>
>> With regards,
>> sriranga(80yrs)
>>
>>
>> On ...

Read more...

Revision history for this message
sriranga(79yrs) (withblessing-sriranga-1933) wrote :
Download full text (5.9 KiB)

hello,
After downloading ubuntu 14.04 (released on 17th) and re-installed from
scratch ( as a new installation - formating) when tried to install or
remove using software centre - error displayed vide screenshot attached and
also attached details in text file attached herewith for needful.
Even terminal tried - failed even clicked the button <ok> of ELUA page
does not click or moved next further (hanged/freezed)
Awaiting further guidance.
with regards,
sriranga(80+)

On Tue, Apr 15, 2014 at 12:34 PM, Sriranga(80yrs) <
<email address hidden>> wrote:

> for information and needful action at your end
>
>
> On Mon, Apr 14, 2014 at 7:40 PM, Sriranga(80yrs) <
> <email address hidden>> wrote:
>
>> in continuation of my prev. email, further screenshot is attached which
>> is self explanatory[image: Inline image 1]
>>
>>
>> On Sun, Apr 13, 2014 at 8:25 PM, Sriranga(80yrs) <
>> <email address hidden>> wrote:
>>
>>> another problem faced by me while try to remove unbuntu restricted e....
>>> for re-installation purpose.
>>> extract of error message package operation failed is reproduced below:
>>> installArchives() failed: perl: warning: Setting locale failed.
>>> perl: warning: Please check that your locale settings:
>>> LANGUAGE = (unset),
>>> LC_ALL = (unset),
>>> LANG = "en_IN.ISO8859-1"
>>> are supported and installed on your system.
>>> perl: warning: Falling back to the standard locale ("C").
>>> locale: Cannot set LC_CTYPE to default locale: No such file or directory
>>> locale: Cannot set LC_MESSAGES to default locale: No such file or
>>> directory
>>> locale: Cannot set LC_ALL to default locale: No such file or directory
>>> perl: warning: Setting locale failed.
>>> perl: warning: Please check that your locale settings:
>>> LANGUAGE = (unset),
>>> LC_ALL = (unset),
>>> LANG = "en_IN.ISO8859-1"
>>> are supported and installed on your system.
>>> perl: warning: Falling back to the standard locale ("C").
>>> locale: Cannot set LC_CTYPE to default locale: No such file or directory
>>> locale: Cannot set LC_MESSAGES to default locale: No such file or
>>> directory
>>> locale: Cannot set LC_ALL to default locale: No such file or directory
>>> perl: warning: Setting locale failed.
>>> perl: warning: Please check that your locale settings:
>>> LANGUAGE = (unset),
>>> LC_ALL = (unset),
>>> LANG = "en_IN.ISO8859-1"
>>> are supported and installed on your system.
>>> perl: warning: Falling back to the standard locale ("C").
>>> locale: Cannot set LC_CTYPE to default locale: No such file or directory
>>> locale: Cannot set LC_MESSAGES to default locale: No such file or
>>> directory
>>> locale: Cannot set LC_ALL to default locale: No such file or directory
>>> (Reading database ... (Reading database ... 5% (Reading database ...
>>> 10% (Reading database ... 15% (Reading database ... 20% (Reading database
>>> ... 25% (Reading database ... 30% (Reading database ... 35% (Reading
>>> database ... 40% (Reading database ... 45% (Reading database ... 50%
>>> (Reading database ... 55% (Reading database ... 60% (Reading database ...
>>> 65% (Reading database ... 70% (Re...

Read more...

Revision history for this message
sriranga(79yrs) (withblessing-sriranga-1933) wrote :
Download full text (7.0 KiB)

In continuation of my email, extract of terminal is reproduced below -
which may help you to solve the problem

dell14-04@dell1404-OptiPlex-330:~$ sudo apt-get purge gimagereader
[sudo] password for dell14-04:
Reading package lists... Done
Building dependency tree
Reading state information... Done
Package 'gimagereader' is not installed, so not removed
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
1 not fully installed or removed.
Need to get 0 B/27.8 kB of archives.
After this operation, 0 B of additional disk space will be used.
dpkg: error processing package ttf-mscorefonts-installer (--configure):
 package ttf-mscorefonts-installer is not ready for configuration
 cannot configure (current status `half-installed')
Errors were encountered while processing:
 ttf-mscorefonts-installer
E: Sub-process /usr/bin/dpkg returned an error code (1)
dell14-04@dell1404-OptiPlex-330:~$

On Sun, Apr 20, 2014 at 8:19 PM, Sriranga(80yrs) <
<email address hidden>> wrote:

> hello,
> After downloading ubuntu 14.04 (released on 17th) and re-installed from
> scratch ( as a new installation - formating) when tried to install or
> remove using software centre - error displayed vide screenshot attached and
> also attached details in text file attached herewith for needful.
> Even terminal tried - failed even clicked the button <ok> of ELUA page
> does not click or moved next further (hanged/freezed)
> Awaiting further guidance.
> with regards,
> sriranga(80+)
>
>
>
> On Tue, Apr 15, 2014 at 12:34 PM, Sriranga(80yrs) <
> <email address hidden>> wrote:
>
>> for information and needful action at your end
>>
>>
>> On Mon, Apr 14, 2014 at 7:40 PM, Sriranga(80yrs) <
>> <email address hidden>> wrote:
>>
>>> in continuation of my prev. email, further screenshot is attached which
>>> is self explanatory[image: Inline image 1]
>>>
>>>
>>> On Sun, Apr 13, 2014 at 8:25 PM, Sriranga(80yrs) <
>>> <email address hidden>> wrote:
>>>
>>>> another problem faced by me while try to remove unbuntu restricted
>>>> e.... for re-installation purpose.
>>>> extract of error message package operation failed is reproduced below:
>>>> installArchives() failed: perl: warning: Setting locale failed.
>>>> perl: warning: Please check that your locale settings:
>>>> LANGUAGE = (unset),
>>>> LC_ALL = (unset),
>>>> LANG = "en_IN.ISO8859-1"
>>>> are supported and installed on your system.
>>>> perl: warning: Falling back to the standard locale ("C").
>>>> locale: Cannot set LC_CTYPE to default locale: No such file or
>>>> directory
>>>> locale: Cannot set LC_MESSAGES to default locale: No such file or
>>>> directory
>>>> locale: Cannot set LC_ALL to default locale: No such file or directory
>>>> perl: warning: Setting locale failed.
>>>> perl: warning: Please check that your locale settings:
>>>> LANGUAGE = (unset),
>>>> LC_ALL = (unset),
>>>> LANG = "en_IN.ISO8859-1"
>>>> are supported and installed on your system.
>>>> perl: warning: Falling back to the standard locale ("C").
>>>> locale: Cannot set LC_CTYPE to default locale: No such file or
>>>> directory
>>>> locale: Cannot set LC_MESSA...

Read more...

Changed in software-center:
status: New → Confirmed
Changed in software-center (Ubuntu):
status: Confirmed → Triaged
dobey (dobey)
no longer affects: software-center
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers