software-center fails to start, throws a dbus error

Bug #1173134 reported by Saad Bin Javed
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
software-center (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

The program refuses to load. Gives this error when launched from the terminal:

saad@beast:~$ software-center
2013-04-26 15:51:31,201 - softwarecenter.ui.gtk3.app - INFO - setting up proxy 'None'
2013-04-26 15:51:31,288 - softwarecenter.fixme - WARNING - logs to the root logger: '('/usr/lib/python2.7/dist-packages/dbus/proxies.py', 410, '_introspect_error_handler')'
2013-04-26 15:51:31,288 - dbus.proxies - ERROR - Introspect error on com.ubuntu.sso:/com/ubuntu/sso/credentials: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Process /usr/lib/ubuntu-sso-client/ubuntu-sso-login exited with status 1
Traceback (most recent call last):
  File "/usr/bin/software-center", line 130, in <module>
    app = SoftwareCenterAppGtk3(options, args)
  File "/usr/share/software-center/softwarecenter/ui/gtk3/app.py", line 338, in __init__
    self.icons)
  File "/usr/share/software-center/softwarecenter/ui/gtk3/session/appmanager.py", line 66, in __init__
    self.oauth_token = helper.find_oauth_token_sync()
  File "/usr/share/software-center/softwarecenter/backend/ubuntusso.py", line 141, in find_oauth_token_sync
    sso.find_credentials()
  File "/usr/share/software-center/softwarecenter/backend/login_impl/login_sso.py", line 75, in find_credentials
    self.proxy.find_credentials(self.appname, self._get_params())
  File "/usr/lib/python2.7/dist-packages/dbus/proxies.py", line 70, in __call__
    return self._proxy_method(*args, **keywords)
  File "/usr/lib/python2.7/dist-packages/dbus/proxies.py", line 145, in __call__
    **keywords)
  File "/usr/lib/python2.7/dist-packages/dbus/connection.py", line 651, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Process /usr/lib/ubuntu-sso-client/ubuntu-sso-login exited with status 1

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: software-center 5.6.0-0ubuntu2
ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8
Uname: Linux 3.8.0-19-generic x86_64
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
Date: Fri Apr 26 15:52:19 2013
InstallationDate: Installed on 2013-04-26 (0 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: software-center
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Saad Bin Javed (sbjaved) wrote :
Revision history for this message
Saad Bin Javed (sbjaved) wrote :

Something's wrong with the python installation because other apps are throwing dbus errors as well. Is anybody else experiencing this?

Revision history for this message
x40sw0n (x40sw0n) wrote :

I am seeing this as well; I did initiate an IBM DB2 install, and have upgraded from the previous release as well.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in software-center (Ubuntu):
status: New → Confirmed
Revision history for this message
dino99 (9d9) wrote :

That version is no more maintained

Changed in software-center (Ubuntu):
status: Confirmed → Invalid
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