Comment 50 for bug 1163886

The software-center crash only occurs with Ubuntu 13.04 & GNOME 3.8.x (specifically, after installing gnome-shell and ubuntu-gnome-desktop from the GNOME 3 PPA). I have another computer that has Ubuntu 13.04 & GNOME 3.6.x and on that system, both software-center and ubuntu-tweak do not crash.

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Rodney Dawes
Sent: Monday, June 24, 2013 9:54 AM
To: <email address hidden>
Subject: [Bug 1163886] Re: software-center crashed with signal 5 with the GNOME3 PPA on 13.04

The commenting of the suggested line makes no sense, looking into the code. It is completely unrelated to the display of images which are downloaded. Even with that line commented, the featured items exhibit images will still be downloaded, and will still be displayed. The
FeaturedExhibit() is a simple object, to let the software center display a default featured items image, while none have yet been downloaded, or in the event there are none to display. It does not connect to the network, or depend on any cached images. It points at an image file which is included directly in the software-center package, and which should always exist.

Removing the cache directory as mentioned, also does not induce a crash for me, albeit I am on 13.04 and not using the GNOME 3 PPA. Is there a way to reproduce this crash on 13.04 without the GNOME 3 PPA?

You received this bug notification because you are subscribed to a duplicate bug report (1189326).

  software-center crashed with signal 5 with the GNOME3 PPA on 13.04

Status in “software-center” package in Ubuntu:

Bug description:
  software center crashes when I open it

  ProblemType: Crash
  DistroRelease: Ubuntu 13.04
  Package: software-center 5.6.0-0ubuntu1
  ProcVersionSignature: Ubuntu 3.8.0-16.26-generic 3.8.5
  Uname: Linux 3.8.0-16-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.9.2-0ubuntu5
  Architecture: amd64
  CrashCounter: 1
  Date: Wed Apr 3 14:15:24 2013
  Disassembly: => 0x7f104ac4f2c5: Cannot access memory at address 0x7f104ac4f2c5
  ExecutablePath: /usr/share/software-center/software-center
  InstallationDate: Installed on 2012-10-23 (161 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  InterpreterPath: /usr/bin/python2.7
  MarkForUpload: True
  PackageArchitecture: all
  ProcCmdline: /usr/bin/python /usr/bin/software-center
  Signal: 5
  SourcePackage: software-center
   #0 0x00007f104ac4f2c5 in ?? ()
   No symbol table info available.
   Cannot access memory at address 0x7fff92459230
  StacktraceTop: ?? ()
   Thread 11 (LWP 16319):
   #0 0x00007f104c563ca4 in ?? ()
   No symbol table info available.
   Cannot access memory at address 0x7f1017021e40
  Title: software-center crashed with signal 5
  UpgradeStatus: Upgraded to raring on 2013-04-01 (1 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

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