Registration Key Generation fails to show/crashes When Purchasing ToME

[venison]

I purchased ToME through the software center, figuring that might be an easy way to get the money to the developer. The payment seems to have gone through properly, I have the receipt in ubuntu pay.

However, as part of the installation process, I am supposed to receive a registration key that unlocks additional portions of the software. This process fails. I've tried re-installing, and I can reproduce the fail code 100% of the time.

I also have screen shots. I contacted the ToME developer with the screen shots and stated that the failure is on Ubuntu's side.

If it helps any, it looks like it's a python error attempting to get access to an undefined method.

[Matthew Paul Thomas (mpt)]

venison, thanks for the report. Screenshots of any error message would be helpful, yes.

Please could you also open the Terminal and run "software-center" from there, trigger the problem, and then copy and paste here any Terminal output when the error occurs. Thanks!

[venison (jeramie-risinger)]

Here's the screen cap. I'll attempt to get you the other info you requested when I get a chance.