Not obvious how to access payment support from the UI

Bug #1107824 reported by Matthew Paul Thomas on 2013-01-28
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
software-center (Ubuntu)
Medium
Raz Ziv

Bug Description

From legal advice: When you purchase software, the e-mail confirmation message provides a pay-support@ e-mail address. It would be better if the USC UI also made clear how to access support for payments.

<https://wiki.ubuntu.com/SoftwareCenter#Menus>: "'Help With Payments' should open the default Web browser to https://help.ubuntu.com/community/Pay ."

summary: - Not obvious how to access store support from the UI
+ Not obvious how to access payment support from the UI
Changed in software-center (Ubuntu):
assignee: nobody → Matthew Paul Thomas (mpt)
importance: Undecided → Medium
Matthew Paul Thomas (mpt) wrote :
Changed in software-center (Ubuntu):
assignee: Matthew Paul Thomas (mpt) → nobody
status: New → Triaged
description: updated
tags: added: bitesize
Changed in software-center (Ubuntu):
assignee: nobody → Ryan Nathaniel Smith (ryan-smith)
Changed in software-center (Ubuntu):
assignee: Ryan Nathaniel Smith (ryan-smith) → nobody
Spencer (spec4d) wrote :

I think I'll take a look at this. It sounds straightforward enough.

Spencer (spec4d) wrote :

Well I wrote, built and tested a patch for this (mostly just to get used to Ubuntu dev), but to be frank it's my first Ubuntu patch so I have no real idea how I should submit it.

Matthew Paul Thomas (mpt) wrote :

Spencer, that's great! If you did the patch as a Bazaar branch, the first step is to upload the branch to Launchpad. <https://help.launchpad.net/Code/UploadingABranch> Then in Launchpad, link the branch to this bug report.

If the patch is not in a branch, just make a diff file and attach it to this bug report directly. Thanks!

The attachment "software-center_13.10-0ubuntu3.debdiff" seems to be a debdiff. The ubuntu-sponsors team has been subscribed to the bug report so that they can review and hopefully sponsor the debdiff. If the attachment isn't a patch, please remove the "patch" flag from the attachment, remove the "patch" tag, and if you are member of the ~ubuntu-sponsors, unsubscribe the team.

[This is an automated message performed by a Launchpad user owned by ~brian-murray, for any issue please contact him.]

tags: added: patch
Dmitry Shachnev (mitya57) wrote :

@Spencer: thanks for your work. First, your patch is reversed (and thus won't apply). Second, please submit a merge proposal against lp:software-center, this is where development happens.

Unsubscribing sponsors.

Spencer (spec4d) wrote :

Resubmitting. I'll look into how to propose merges with bzr, but I'm attaching this JIC.

Raz Ziv (raz-ziv) wrote :

This popped up in harvest and looks relevant still. The link proposed seems ok too. Trying to implement patch as proposed or else I'll adapt to current code state.

Changed in software-center (Ubuntu):
assignee: nobody → Raz Ziv (raz-ziv)
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