Ubuntu
software-center package

Package Owners should have ability to contact authors of comments

Bug #1106954 reported by icb410
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
software-center (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Some comment authors incorrectly state problems with packages or have other issues that may be easily addressed, but they do not use support resources and leave negative comments instead. Package owners should have ability to contact them privately to address issues and provided better customer service (especially for paid apps). This would hopefully lead to comment edits that would improve software usage/sales.

I tried a work around posted on askubuntu (http://askubuntu.com/questions/247531/can-i-respond-to-comments-in-software-center-as-app-developer/247679#247679), however I get no results back for my package. I don't know if the api changed or something.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in software-center (Ubuntu):
status: New → Confirmed
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