Ubuntu

Package Owners should have ability to contact authors of comments

Reported by icb410 on 2013-01-27
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
software-center (Ubuntu)
Undecided
Unassigned

Bug Description

Some comment authors incorrectly state problems with packages or have other issues that may be easily addressed, but they do not use support resources and leave negative comments instead. Package owners should have ability to contact them privately to address issues and provided better customer service (especially for paid apps). This would hopefully lead to comment edits that would improve software usage/sales.

I tried a work around posted on askubuntu (http://askubuntu.com/questions/247531/can-i-respond-to-comments-in-software-center-as-app-developer/247679#247679), however I get no results back for my package. I don't know if the api changed or something.

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