Window remains empty on launch ("ERROR - Could not find any typelib for Gst")

Bug #1066250 reported by daniel CURTIS on 2012-10-13
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
software-center (Ubuntu)
High
Unassigned

Bug Description

Hi, for a few days, I can not run software-center, because it hangs and Window remains empty. After click on an icon (menu ==> software-center) nothing happens, nothing appears just window - I mean there is not e.g. Game, Multimedia categories on the left and only one possible way, to close software-center window is to clicking on [x] (upper right corner). When I'm trying to run software-center via console with 'software-center' command, I see this message;

/* WARNING: gnome-keyring:: couldn't connect to: /tmp/keyring-lcYzG3/pkcs11: no such file or directory
2012-10-13 11:21:15,366 - softwarecenter.fixme - WARNING - logs to the root logger: '('/usr/lib/python2.7/dist-packages/gi/importer.py', 51, 'find_module')'
2012-10-13 11:21:15,365 - root - ERROR - Could not find any typelib for Gst
2012-10-13 11:21:15,448 - softwarecenter.ui.gtk3.app - INFO - setting up proxy 'None'
2012-10-13 11:21:15,461 - softwarecenter.db.database - INFO - open() database: path=None use_axi=True use_agent=True
2012-10-13 11:21:15,545 - softwarecenter.region - WARNING - failed to use geoclue: 'org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.Geoclue.Master was not provided by any .service files'
2012-10-13 11:21:16,007 - softwarecenter.backend.reviews - WARNING - Could not get usefulness from server, no username in config file
2012-10-13 11:21:16,330 - softwarecenter.ui.gtk3.app - INFO - show_available_packages: search_text is '', app is None. */

Only one way to stop/close, because of freeze, is to press 'ctrl + z' (a couple of times):

/* [1]+ Stopped software-center */

Package: software-center 5.2.6
Problem type: bug
ApportVersion: 2.0.1-ubuntu13
EcryptfsInUse: yes
NonFreeKernelModules: nvidia
Arch: i386
Distro release: 12.04
Uname: 3.2.0-32-generic
ProcEnviron: TERM = xterm
             PATH = (custom, no user)
             SHELL = /bin/bash

$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 12.04.1 LTS
Release: 12.04
Codename: precise

Note: SoftWare log contains very similar info to this mentioned above (during using 'software-center' command).

daniel CURTIS (anoda) on 2012-10-13
description: updated
description: updated
affects: firefox (Ubuntu) → software-center (Ubuntu)
daniel CURTIS (anoda) wrote :

Hi, for a better description of this problem I decided to make a photo of software-center window, during unsuccessful starting. As I already wrote, when I try to enable SC, it hangs and I can only click [x] (right window corner). So, image is here (I hope, that it will help to understand my 'software-center' problem):

,-------
| http://postimage.org/image/46pmlhzqz/
`-------

Regards!

same problem in xubuntu 12.04

ger@ubuntu:~$ software-center
WARNING: gnome-keyring:: couldn't connect to: /tmp/keyring-LmHSj9/pkcs11: Bestand of map bestaat niet
2012-10-31 15:03:46,987 - softwarecenter.fixme - WARNING - logs to the root logger: '('/usr/lib/python2.7/dist-packages/gi/importer.py', 51, 'find_module')'
2012-10-31 15:03:46,987 - root - ERROR - Could not find any typelib for Gst
2012-10-31 15:03:47,076 - softwarecenter.ui.gtk3.app - INFO - setting up proxy 'None'
2012-10-31 15:03:47,083 - softwarecenter.db.database - INFO - open() database: path=None use_axi=True use_agent=True
2012-10-31 15:03:47,191 - softwarecenter.region - WARNING - failed to use geoclue: 'org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.Geoclue.Master was not provided by any .service files'
2012-10-31 15:03:47,741 - softwarecenter.backend.reviews - WARNING - Could not get usefulness from server, no username in config file
2012-10-31 15:03:48,205 - softwarecenter.ui.gtk3.app - INFO - show_available_packages: search_text is '', app is None.
2012-10-31 15:03:48,718 - softwarecenter.db.pkginfo_impl.aptcache - INFO - aptcache.open()
2012-10-31 15:03:56,159 - softwarecenter.region - WARNING - failed to use geoclue: 'org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.Geoclue.Master was not provided by any .service files'
2012-10-31 15:03:59,623 - softwarecenter.ui.gtk3.app - INFO - software-center-agent finished with status 0
2012-10-31 15:03:59,624 - softwarecenter.db.database - INFO - reopen() database
2012-10-31 15:03:59,624 - softwarecenter.db.database - INFO - open() database: path=None use_axi=True use_agent=True

Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in software-center (Ubuntu):
status: New → Confirmed
daniel CURTIS (anoda) wrote :

Hi, I think, that even more people are affected by this bug. It can be checked e.g. on official Ubuntu forums etc. There have been a couple threads about an similar issue with software-center.

summary: - software-center hangs up/freeze during start (unexpectedly ended).
+ Window remains empty on launch ("ERROR - Could not find any typelib for
+ Gst")
Changed in software-center (Ubuntu):
importance: Undecided → High
daniel CURTIS (anoda) on 2012-12-24
description: updated
description: updated
daniel CURTIS (anoda) wrote :

Hi, I've noticed, that Software Center, seems to works OK on a guest session (account). Best regards.

dobey (dobey) on 2015-12-18
no longer affects: software-center
daniel CURTIS (anoda) wrote :

Hi Rodney. Unfortunately 'software-center' is still affected, and the result is still the same as here:

http://postimage.org/image/46pmlhzqz/

This is a result, during starting 'software-center' via Linux terminal:

[~]$ software-center
WARNING: gnome-keyring:: couldn't connect to: /tmp/keyring-EBQOxK/pkcs11: no such file or directory
2016-04-26 22:04:12,151 - softwarecenter.fixme - WARNING - logs to the root logger: '('/usr/lib/python2.7/dist-packages/gi/importer.py', 51, 'find_module')'
2016-04-26 22:04:12,151 - root - ERROR - Could not find any typelib for Gst
2016-04-26 22:04:12,222 - softwarecenter.ui.gtk3.app - INFO - setting up proxy 'None'
2016-04-26 22:04:12,231 - softwarecenter.db.database - INFO - open() database: path=None use_axi=True use_agent=True
2016-04-26 22:04:12,308 - softwarecenter.region - WARNING - failed to use geoclue: 'org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.Geoclue.Master was not provided by any .service files'
2016-04-26 22:04:12,903 - softwarecenter.backend.reviews - WARNING - Could not get usefulness from server, no username in config file
2016-04-26 22:04:13,108 - softwarecenter.ui.gtk3.app - INFO - show_available_packages: search_text is '', app is None.
[1]+ Stopped software-center
[~]$

During next probe, also via Linux terminal, I've saw something like this (the rest of an error message was pretty the same as that above):

2016-04-26 22:05:40,285 - dbus.proxies - ERROR - Introspect error on :1.238:/com/ubuntu/Softwarecenter: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.

Best regards.

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