Error 500 while purchasing
Bug #1054460 reported by
Maxim Kalinin
This bug report is a duplicate of:
Bug #1054528: Suggests to email webmaster@canonical.com for problems.
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This bug affects 1 person
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| Software Center Agent |
Won't Fix
|
Undecided
|
Unassigned | ||
| Ubuntu Website - OBSOLETE |
Invalid
|
Undecided
|
Unassigned | ||
| software-center (Ubuntu) |
Incomplete
|
Undecided
|
Unassigned | ||
Bug Description
When I click 'Buy' button and log in, I am directed to the following page:
Server Error (500)
An error occurred which prevented the page you requested from loading. If this problem continues, please consider reporting this problem by sending an e-mail to <email address hidden>
I tried writing to the e-mail address but it seems that nobody checks it.
The same thing happens in Firefox when I try to redeem my Humble Bundle games.
Ubuntu 12.04.1 LTS
software-center 5.2.5
Revision history for this message
| Benjamin Kerensa (bkerensa) wrote | #1 |
| affects: | software-center (Ubuntu) → ubuntu-website |
| Changed in software-center (Ubuntu): | |
| status: | New → Incomplete |
| Changed in ubuntu-website: | |
| status: | New → Invalid |
| no longer affects: | software-center |
Revision history for this message
| James Westby (james-w) wrote | #2 |
Revision history for this message
| Maxim Kalinin (kalinin-maxim) wrote | #3 |
| tags: | added: os-support |
| tags: |
added: u1-support removed: os-support |
| Changed in software-center-agent: | |
| status: | New → Won't Fix |
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A 500 error is related to a problem on the webservers that software-center integrates with but this does not appear to be a bug affecting the software-center package itself.
I will bring this to the attention of the appropriate person so we can get this resolved.