software-center crashed with ImportError in /usr/share/software-center/softwarecenter/db/pkginfo_impl/packagekit.py: cannot import name PackageKitGlib

Bug #1047461 reported by Alessio Grosso Sgarrillo
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
software-center (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

INFO Version:

Description: Ubuntu quantal (development branch)
Release: 12.10

----------------------------------

INFO package:

software-center:
  Installato: 5.3.11
  Candidato: 5.3.11
  Tabella versione:
 *** 5.3.11 0
        500 http://it.archive.ubuntu.com/ubuntu/ quantal/main amd64 Packages
        100 /var/lib/dpkg/status

-------------------------------------

INFO pc:
XXX-pc
    description: Notebook
    product: Satellite L350D (123456789)
    vendor: TOSHIBA
    version: PSLE8E-026017IT
    serial: 190535***
    width: 64 bits
    capabilities: smbios-2.4 dmi-2.4 vsyscall32
    configuration: boot=normal chassis=notebook family=Type1Family sku=123456789 uuid=6CE13BF0-091F-11DE-BBA9-001E33A56E8A
  *-core
       description: Motherboard
       product: Portable PC
       vendor: TOSHIBA
       physical id: 0
       version: Base Board Version
       serial: None
       slot: Base Board Chassis Location
     *-firmware
          description: BIOS
          vendor: Insyde Corp.
          physical id: 0
          version: 1.80
          date: 09/01/2009
          size: 1MiB
          capabilities: pci upgrade shadowing cdboot bootselect socketedrom edd int13floppynec int13floppytoshiba int13floppy360 int13floppy1200 int13floppy720 int13floppy2880 int9keyboard int10video acpi usb
     *-cpu
          description: CPU
          product: AMD Athlon(tm) X2 Dual-Core QL-64
          vendor: Advanced Micro Devices [AMD]
          physical id: 1b
          bus info: cpu@0
          version: AMD Athlon(tm) X2 Dual-Core QL-64
          serial: NotSupport
          slot: Socket M2/S1G1
          size: 1050MHz
          capacity: 2100MHz
          width: 64 bits
          clock: 1800MHz
          capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt rdtscp x86-64 3dnowext 3dnow constant_tsc rep_good nopl nonstop_tsc extd_apicid pni cx16 lahf_lm cmp_legacy svm extapic cr8_legacy 3dnowprefetch osvw skinit hw_pstate lbrv svm_lock nrip_save cpufreq
        *-cache:0
             description: L1 cache
             physical id: 1c
             slot: L1 Cache
             size: 256KiB
             capacity: 256KiB
             capabilities: synchronous internal write-back unified
        *-cache:1
             description: L2 cache
             physical id: 1d
             slot: L2 Cache
             size: 1MiB
             capacity: 1MiB
             capabilities: synchronous internal write-back unified
     *-memory
          description: System Memory
          physical id: 1e
          slot: System board or motherboard
          size: 3GiB
          capacity: 3GiB
        *-bank:0
             description: SODIMM DDR2 Synchronous 667 MHz (1,5 ns)
             product: HYMP112S64CP6-S6
             vendor: Unknown
             physical id: 0
             serial: AD0000000000000001085100004022
             slot: SODIMM 0
             size: 1GiB
             width: 64 bits
             clock: 667MHz (1.5ns)
        *-bank:1
             description: SODIMM DDR2 Synchronous 667 MHz (1,5 ns)
             product: M4 70T5663QZ3-CF7
             vendor: Samsung
             physical id: 1
             serial: CE000000000000000208527578F4FA
             slot: SODIMM 1
             size: 2GiB
             width: 64 bits
             clock: 667MHz (1.5ns)
     *-pci:0
          description: Host bridge
          product: RS780 Host Bridge
          vendor: Advanced Micro Devices [AMD]
          physical id: 100
          bus info: pci@0000:00:00.0
          version: 00
          width: 32 bits
          clock: 66MHz
        *-pci:0
             description: PCI bridge
             product: RS780/RS880 PCI to PCI bridge (int gfx)
             vendor: Advanced Micro Devices [AMD]
             physical id: 1
             bus info: pci@0000:00:01.0
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: pci ht normal_decode bus_master cap_list
             resources: ioport:6000(size=4096) memory:d6200000-d63fffff ioport:c0000000(size=268435456)
           *-display
                description: VGA compatible controller
                product: RS780MC [Mobility Radeon HD 3100 Graphics]
                vendor: Advanced Micro Devices [AMD] nee ATI
                physical id: 5
                bus info: pci@0000:01:05.0
                version: 00
                width: 32 bits
                clock: 33MHz
                capabilities: pm msi vga_controller bus_master cap_list rom
                configuration: driver=radeon latency=0
                resources: irq:18 memory:c0000000-cfffffff ioport:6000(size=256) memory:d6300000-d630ffff memory:d6200000-d62fffff
        *-pci:1
             description: PCI bridge
             product: RS780/RS880 PCI to PCI bridge (PCIE port 0)
             vendor: Advanced Micro Devices [AMD]
             physical id: 4
             bus info: pci@0000:00:04.0
             version: 00
             width: 32 bits
             clock: 33MHz
             capabilities: pci pm pciexpress msi ht normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:40 ioport:5000(size=4096) memory:d5200000-d61fffff ioport:d0000000(size=16777216)
        *-pci:2
             description: PCI bridge
             product: RS780/RS880 PCI to PCI bridge (PCIE port 1)
             vendor: Advanced Micro Devices [AMD]
             physical id: 5
             bus info: pci@0000:00:05.0
             version: 00
             width: 32 bits
             clock: 33MHz
             capabilities: pci pm pciexpress msi ht normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:41 ioport:3000(size=8192) memory:d4200000-d51fffff ioport:d1000000(size=17825792)
           *-network
                description: Ethernet interface
                product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller
                vendor: Realtek Semiconductor Co., Ltd.
                physical id: 0
                bus info: pci@0000:04:00.0
                logical name: eth0
                version: 02
                serial: 00:1e:33:bd:f7:e9
                size: 10Mbit/s
                capacity: 100Mbit/s
                width: 64 bits
                clock: 33MHz
                capabilities: pm msi pciexpress msix vpd bus_master cap_list rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
                configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half latency=0 link=no multicast=yes port=MII speed=10Mbit/s
                resources: irq:43 ioport:3000(size=256) memory:d1010000-d1010fff memory:d1000000-d100ffff memory:d1020000-d103ffff
        *-pci:3
             description: PCI bridge
             product: RS780 PCI to PCI bridge (PCIE port 2)
             vendor: Advanced Micro Devices [AMD]
             physical id: 6
             bus info: pci@0000:00:06.0
             version: 00
             width: 32 bits
             clock: 33MHz
             capabilities: pci pm pciexpress msi ht normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:42 ioport:2000(size=4096) memory:d3100000-d41fffff ioport:d2100000(size=16777216)
           *-network
                description: Wireless interface
                product: AR242x / AR542x Wireless Network Adapter (PCI-Express)
                vendor: Atheros Communications Inc.
                physical id: 0
                bus info: pci@0000:05:00.0
                logical name: wlan0
                version: 01
                serial: 00:21:63:db:6e:f6
                width: 64 bits
                clock: 33MHz
                capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical wireless
                configuration: broadcast=yes driver=ath5k driverversion=3.5.0-13-generic firmware=N/A ip=192.168.1.4 latency=0 link=yes multicast=yes wireless=IEEE 802.11bg
                resources: irq:18 memory:d3100000-d310ffff
        *-storage
             description: SATA controller
             product: SB7x0/SB8x0/SB9x0 SATA Controller [AHCI mode]
             vendor: Advanced Micro Devices [AMD] nee ATI
             physical id: 11
             bus info: pci@0000:00:11.0
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: storage pm ahci_1.0 bus_master cap_list
             configuration: driver=ahci latency=64
             resources: irq:22 ioport:7038(size=8) ioport:704c(size=4) ioport:7030(size=8) ioport:7048(size=4) ioport:7010(size=16) memory:d6408000-d64083ff
        *-usb:0
             description: USB controller
             product: SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
             vendor: Advanced Micro Devices [AMD] nee ATI
             physical id: 12
             bus info: pci@0000:00:12.0
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: ohci bus_master
             configuration: driver=ohci_hcd latency=64
             resources: irq:16 memory:d6407000-d6407fff
        *-usb:1
             description: USB controller
             product: SB7x0 USB OHCI1 Controller
             vendor: Advanced Micro Devices [AMD] nee ATI
             physical id: 12.1
             bus info: pci@0000:00:12.1
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: ohci bus_master
             configuration: driver=ohci_hcd latency=64
             resources: irq:16 memory:d6406000-d6406fff
        *-usb:2
             description: USB controller
             product: SB7x0/SB8x0/SB9x0 USB EHCI Controller
             vendor: Advanced Micro Devices [AMD] nee ATI
             physical id: 12.2
             bus info: pci@0000:00:12.2
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: pm debug ehci bus_master cap_list
             configuration: driver=ehci_hcd latency=64
             resources: irq:17 memory:d6408500-d64085ff
        *-usb:3
             description: USB controller
             product: SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
             vendor: Advanced Micro Devices [AMD] nee ATI
             physical id: 13
             bus info: pci@0000:00:13.0
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: ohci bus_master
             configuration: driver=ohci_hcd latency=64
             resources: irq:18 memory:d6405000-d6405fff
        *-usb:4
             description: USB controller
             product: SB7x0 USB OHCI1 Controller
             vendor: Advanced Micro Devices [AMD] nee ATI
             physical id: 13.1
             bus info: pci@0000:00:13.1
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: ohci bus_master
             configuration: driver=ohci_hcd latency=64
             resources: irq:18 memory:d6404000-d6404fff
        *-usb:5
             description: USB controller
             product: SB7x0/SB8x0/SB9x0 USB EHCI Controller
             vendor: Advanced Micro Devices [AMD] nee ATI
             physical id: 13.2
             bus info: pci@0000:00:13.2
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: pm debug ehci bus_master cap_list
             configuration: driver=ehci_hcd latency=64
             resources: irq:19 memory:d6408400-d64084ff
        *-serial
             description: SMBus
             product: SBx00 SMBus Controller
             vendor: Advanced Micro Devices [AMD] nee ATI
             physical id: 14
             bus info: pci@0000:00:14.0
             version: 3a
             width: 32 bits
             clock: 66MHz
             capabilities: ht cap_list
             configuration: driver=piix4_smbus latency=0
             resources: irq:0
        *-ide
             description: IDE interface
             product: SB7x0/SB8x0/SB9x0 IDE Controller
             vendor: Advanced Micro Devices [AMD] nee ATI
             physical id: 14.1
             bus info: pci@0000:00:14.1
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: ide msi bus_master cap_list
             configuration: driver=pata_atiixp latency=64
             resources: irq:16 ioport:1f0(size=8) ioport:3f6 ioport:170(size=8) ioport:376 ioport:7000(size=16)
        *-multimedia
             description: Audio device
             product: SBx00 Azalia (Intel HDA)
             vendor: Advanced Micro Devices [AMD] nee ATI
             physical id: 14.2
             bus info: pci@0000:00:14.2
             version: 00
             width: 64 bits
             clock: 33MHz
             capabilities: pm bus_master cap_list
             configuration: driver=snd_hda_intel latency=64
             resources: irq:16 memory:d6400000-d6403fff
        *-isa
             description: ISA bridge
             product: SB7x0/SB8x0/SB9x0 LPC host controller
             vendor: Advanced Micro Devices [AMD] nee ATI
             physical id: 14.3
             bus info: pci@0000:00:14.3
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: isa bus_master
             configuration: latency=0
        *-pci:4
             description: PCI bridge
             product: SBx00 PCI to PCI Bridge
             vendor: Advanced Micro Devices [AMD] nee ATI
             physical id: 14.4
             bus info: pci@0000:00:14.4
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: pci normal_decode bus_master
             resources: ioport:1000(size=4096)
     *-pci:1
          description: Host bridge
          product: Family 11h Processor HyperTransport Configuration
          vendor: Advanced Micro Devices [AMD]
          physical id: 101
          bus info: pci@0000:00:18.0
          version: 40
          width: 32 bits
          clock: 33MHz
     *-pci:2
          description: Host bridge
          product: Family 11h Processor Address Map
          vendor: Advanced Micro Devices [AMD]
          physical id: 102
          bus info: pci@0000:00:18.1
          version: 00
          width: 32 bits
          clock: 33MHz
     *-pci:3
          description: Host bridge
          product: Family 11h Processor DRAM Controller
          vendor: Advanced Micro Devices [AMD]
          physical id: 103
          bus info: pci@0000:00:18.2
          version: 00
          width: 32 bits
          clock: 33MHz
     *-pci:4
          description: Host bridge
          product: Family 11h Processor Miscellaneous Control
          vendor: Advanced Micro Devices [AMD]
          physical id: 104
          bus info: pci@0000:00:18.3
          version: 00
          width: 32 bits
          clock: 33MHz
          configuration: driver=k10temp
          resources: irq:0
     *-pci:5
          description: Host bridge
          product: Family 11h Processor Link Control
          vendor: Advanced Micro Devices [AMD]
          physical id: 105
          bus info: pci@0000:00:18.4
          version: 00
          width: 32 bits
          clock: 33MHz
     *-scsi:0
          physical id: 1
          logical name: scsi0
          capabilities: emulated
        *-disk
             description: ATA Disk
             product: TOSHIBA MK4058GS
             vendor: Toshiba
             physical id: 0.0.0
             bus info: scsi@0:0.0.0
             logical name: /dev/sda
             version: FF01
             serial: Y8SGF1E4S
             size: 372GiB (400GB)
             capabilities: partitioned partitioned:dos
             configuration: ansiversion=5 sectorsize=512 signature=0003503a
           *-volume:0
                description: Windows NTFS volume
                physical id: 1
                bus info: scsi@0:0.0.0,1
                logical name: /dev/sda1
                logical name: /Archivio
                version: 3.1
                serial: 54c192a1-6f4d-7f4f-a6f4-cc1efe12d6ea
                size: 175GiB
                capacity: 175GiB
                capabilities: primary ntfs initialized
                configuration: clustersize=4096 created=2010-04-18 05:22:50 filesystem=ntfs label=Archivio mount.fstype=fuseblk mount.options=rw,nosuid,nodev,relatime,user_id=0,group_id=0,allow_other,blksize=4096 state=mounted
           *-volume:1
                description: Extended partition
                physical id: 2
                bus info: scsi@0:0.0.0,2
                logical name: /dev/sda2
                size: 103GiB
                capacity: 103GiB
                capabilities: primary extended partitioned partitioned:extended
              *-logicalvolume:0
                   description: Linux swap / Solaris partition
                   physical id: 5
                   logical name: /dev/sda5
                   capacity: 1906MiB
                   capabilities: nofs
              *-logicalvolume:1
                   description: Linux filesystem partition
                   physical id: 6
                   logical name: /dev/sda6
                   logical name: /
                   capacity: 27GiB
                   configuration: mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro,data=ordered state=mounted
              *-logicalvolume:2
                   description: Linux filesystem partition
                   physical id: 7
                   logical name: /dev/sda7
                   capacity: 71GiB
              *-logicalvolume:3
                   description: Linux swap / Solaris partition
                   physical id: 8
                   logical name: /dev/sda8
                   capacity: 2812MiB
                   capabilities: nofs
           *-volume:2
                description: Windows NTFS volume
                physical id: 3
                bus info: scsi@0:0.0.0,3
                logical name: /dev/sda3
                version: 3.1
                serial: eebf-a06b
                size: 89MiB
                capacity: 100MiB
                capabilities: primary bootable ntfs initialized
                configuration: clustersize=4096 created=2010-04-13 08:01:24 filesystem=ntfs label=System Reserved state=clean
           *-volume:3
                description: Windows NTFS volume
                physical id: 4
                bus info: scsi@0:0.0.0,4
                logical name: /dev/sda4
                version: 3.1
                serial: fe933a3d-f2b6-d545-b215-777761e369f0
                size: 93GiB
                capacity: 93GiB
                capabilities: primary ntfs initialized
                configuration: clustersize=4096 created=2010-04-13 08:01:30 filesystem=ntfs label=Windows state=clean
     *-scsi:1
          physical id: 2
          logical name: scsi2
          capabilities: emulated
        *-cdrom
             description: DVD-RAM writer
             product: CDDVDW TS-L633A
             vendor: TSSTcorp
             physical id: 0.0.0
             bus info: scsi@2:0.0.0
             logical name: /dev/cdrom
             logical name: /dev/cdrw
             logical name: /dev/dvd
             logical name: /dev/dvdrw
             logical name: /dev/sr0
             version: TO01
             capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
             configuration: ansiversion=5 status=nodisc

ProblemType: Crash
DistroRelease: Ubuntu 12.10
Package: software-center 5.3.11
ProcVersionSignature: Ubuntu 3.5.0-13.14-generic 3.5.3
Uname: Linux 3.5.0-13-generic x86_64
ApportVersion: 2.5.1-0ubuntu7
Architecture: amd64
CrashCounter: 1
Date: Fri Sep 7 17:30:03 2012
ExecutablePath: /usr/share/software-center/software-center
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha amd64 (20120904.1)
InterpreterPath: /usr/bin/python2.7
PackageArchitecture: all
ProcCmdline: /usr/bin/python /usr/bin/software-center --packagekit-backend
ProcEnviron:
 TERM=xterm
 SHELL=/bin/bash
 PATH=(custom, no user)
 LANG=it_IT.UTF-8
PythonArgs: ['/usr/bin/software-center', '--packagekit-backend']
SourcePackage: software-center
Title: software-center crashed with ImportError in /usr/share/software-center/softwarecenter/db/pkginfo_impl/packagekit.py: cannot import name PackageKitGlib
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm lpadmin sambashare sudo

Revision history for this message
Alessio Grosso Sgarrillo (alessiogrossosgarrillo) wrote :
tags: removed: need-duplicate-check
Changed in software-center (Ubuntu):
importance: Undecided → Medium
Jeremy Bícha (jbicha)
visibility: private → public
Revision history for this message
dino99 (9d9) wrote :

That version is no more maintained

Changed in software-center (Ubuntu):
status: New → Invalid
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