Ubuntu Software Center Tearing when scroll

[Zachary Karpinski]

Whenever I scroll inside the software center there is some major tearing.

This is a fresh install and I've updated everything fully and tearing only seems to occur inside that application not firefox or other programs.

Description: Ubuntu 12.04 LTS
Release: 12.04

software-center:
  Installed: 5.2.3
  Candidate: 5.2.3
  Version table:
 *** 5.2.3 0
        500 http://us.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
        100 /var/lib/dpkg/status
     5.2 0
        500 http://us.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages

00:00.0 Host bridge: Advanced Micro Devices [AMD] Family 14h Processor Root Complex
00:01.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI Wrestler [Radeon HD 6290]
00:01.1 Audio device: Advanced Micro Devices [AMD] nee ATI Wrestler HDMI Audio [Radeon HD 6250/6310]
00:11.0 SATA controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 SATA Controller [AHCI mode]
00:12.0 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
00:12.2 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB EHCI Controller
00:13.0 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
00:13.2 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB EHCI Controller
00:14.0 SMBus: Advanced Micro Devices [AMD] nee ATI SBx00 SMBus Controller (rev 42)
00:14.2 Audio device: Advanced Micro Devices [AMD] nee ATI SBx00 Azalia (Intel HDA) (rev 40)
00:14.3 ISA bridge: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 LPC host controller (rev 40)
00:14.4 PCI bridge: Advanced Micro Devices [AMD] nee ATI SBx00 PCI to PCI Bridge (rev 40)
00:15.0 PCI bridge: Advanced Micro Devices [AMD] nee ATI SB700/SB800/SB900 PCI to PCI bridge (PCIE port 0)
00:15.2 PCI bridge: Advanced Micro Devices [AMD] nee ATI SB900 PCI to PCI bridge (PCIE port 2)
00:15.3 PCI bridge: Advanced Micro Devices [AMD] nee ATI SB900 PCI to PCI bridge (PCIE port 3)
00:18.0 Host bridge: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 0 (rev 43)
00:18.1 Host bridge: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 1
00:18.2 Host bridge: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 2
00:18.3 Host bridge: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 3
00:18.4 Host bridge: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 4
00:18.5 Host bridge: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 6
00:18.6 Host bridge: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 5
00:18.7 Host bridge: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 7
06:00.0 Ethernet controller: Atheros Communications Inc. AR8152 v2.0 Fast Ethernet (rev c1)
07:00.0 Network controller: Broadcom Corporation BCM4313 802.11b/g/n Wireless LAN Controller (rev 01)

[Gary Lasker (gary-lasker)]

Hi Zachary. We did have a previous report of what may be the issue that you are seeing, bug 998865, but that seemed to have been a temporary condition and has since been resolved outside of Software Center.

As per bug 998865, is there any chance you could attach a video of the problem? FInally, could you let us know what video driver you are using?

Many thanks for your help!
Gary

[Zachary Karpinski (zkarpinski1)]

My driver is the default, non-proprietary ati/amd driver, installed from 12.04 and updated through update manager. The details section of system settings gives me an unknown for driver. My card is a [Radeon HD 6290].

  Driver: "radeon"
  Driver Modules: "drm"

  Driver Info #0:
    Driver Status: radeon is active
    Driver Activation Cmd: "modprobe radeon"

Here is the video link, sorry if youtube isn't the ideal location was unsure of other places to upload.

[Zachary Karpinski (zkarpinski1)]

*forgot link
http://www.youtube.com/watch?v=uTjQM8-afgg

[Gary Lasker (gary-lasker)]

Ok, thanks for reporting back, Zachary! This appears to be the problem originally reported in bug 1015216, so I will mark this one as a duplicate of that.

 Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

Thanks again! We will investigate this issue as best we can.