Can't submit reviews, error message asks for log file but does not specify where is is found

Bug #1012818 reported by RobinJ
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
software-center (Ubuntu)
Confirmed
Low
Unassigned

Bug Description

Every time I try to submit a review it tells me "An error occured, check the log files". I thought this would get fixed soon, but there has been absolutely no improvement. It might also be nice to include in the message where those "log files" are located (which ones I should take a look at).

Revision history for this message
Gary Lasker (gary-lasker) wrote :

Hello Robin, and thank you for your report. Would you please try again to review the application and see if it works for you this time? We recently had some errors on the server side for the reviews service that have now been fixed, and it's possible that this was the cause of the error your encountered.

Please let us know, and thanks again!
Gary

no longer affects: software-center
Changed in software-center (Ubuntu):
status: New → Incomplete
Revision history for this message
Gary Lasker (gary-lasker) wrote :

And by the way, the logs are found here:

  ~/.cache/software-center/software-center.log

I agree that this error message is quite useless without specifying this! We will address this issue as well.

Revision history for this message
RobinJ (robinj) wrote :
Revision history for this message
RobinJ (robinj) wrote :

Still doesn't work.

Revision history for this message
Gary Lasker (gary-lasker) wrote :

Thank you, Robin! We will need to investigate the logs you attached.

Changed in software-center (Ubuntu):
status: Incomplete → Confirmed
importance: Undecided → Low
summary: - Can't submit reviews
+ Can't submit reviews, error message asks for log file but does not
+ specify where is is found
Revision history for this message
Hanine HAMZIOUI (hanynowsky) wrote :

Bug happening again in Ubuntu 12.10 Quantal.

Filed a bug : Bug #1067914

Revision history for this message
Chad Cloman (waoi-public) wrote :

I have never yet been able to submit software center reviews, both in 12.04 and 12.10. Same symptoms as above.

tags: added: ubuntu-12.10
Revision history for this message
Saxon Douglass (saxon-douglass) wrote :

I am unable to submit reviews on a freshly-installed Ubuntu 12.10.

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