Comment 4 for bug 1012131

Hi Gary
I am lost in the labrynth of your bug reportng system and very confused. I
have not been able to get the issue resolved in a month and cannot use the
software at all now after following the recommended steps. Is it possible
just to get a refund and put this whole thing behind me.

Thanks in advance
if there is a more appropriate place to ask please let me know as no one
seems to be responding to the bug thread anymore.

https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/1008289

On Tue, Jun 12, 2012 at 9:21 PM, Munawar Cheema
<email address hidden>wrote:

> thanks for the quick response and update Gary.
> Best Regards
> Munawar
>
>
> On Tue, Jun 12, 2012 at 7:20 PM, Gary Lasker <email address hidden>wrote:
>
>> *** This bug is a duplicate of bug 1008289 ***
>> https://bugs.launchpad.net/bugs/1008289
>>
>> Hi again, Munawar. Actually, this one is a duplicate of a bug already
>> reported, bug 1008289, so I will mark it as such. Please note that a fix
>> for this one is in the works and should be deployed on the server soon.
>> Please follow bug 1008289 for the status of the fix, and thank you for
>> your patience and for your help!
>>
>> Best regards,
>> Gary
>>
>> ** This bug has been marked a duplicate of bug 1008289
>> "Failed to download repository information" for purchased application
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1012131
>>
>> Title:
>> world of goo updates from commercial-ppa-loader added by software
>> center show up as unauthorized - code 401
>>
>> Status in “software-center” package in Ubuntu:
>> Incomplete
>>
>> Bug description:
>> system: 12.04 LTS precise
>> USC version:
>> software-center:
>> Installed: 5.2.2.2
>> Candidate: 5.2.2.2
>> Version table:
>> *** 5.2.2.2 0
>> 500 http://gb.archive.ubuntu.com/ubuntu/ precise-updates/main
>> amd64 Packages
>> 100 /var/lib/dpkg/status
>> 5.2 0
>> 500 http://gb.archive.ubuntu.com/ubuntu/ precise/main amd64
>> Packages
>>
>> Problem:
>> I purchased world of goo from the ubuntu store and love the game. I am
>> using 64 bit precise and so far the game has run fine. For some reason the
>> updates through its ppa which are added by software-center are coming up as
>> unauthorized.
>>
>> Are the commercial-ppa-loaders for world of goo added by software
>> center out of date or is there a deeper problem?
>>
>> The output when I do my regular sudo apt-get update that is signalling
>> an error when trying to update world of goo is:
>>
>> >W: Failed to fetch https://private-ppa.launchpad.net/commercial-ppa-
>> uploaders/world-of-goo/ubuntu/dists/precise/main/binary-amd64/Packages
>> The requested URL returned error: 401
>>
>> >W: Failed to fetch https://private-ppa.launchpad.net/commercial-ppa-
>> uploaders/world-of-goo/ubuntu/dists/precise/main/binary-i386/Packages
>> The requested URL returned error: 401
>>
>> >E: Some index files failed to download. They have been ignored, or old
>> ones used instead.
>> <code>
>>
>> The ppa itself was set up by the software center with the following
>> line extracted by running the following bash code
>>
>> /etc/apt/sources.list.d/*.list | grep ppa
>>
>> deb https://private-ppa.launchpad.net/commercial-ppa-uploaders/world-
>> of-goo/ubuntu precise main #Added by software-center; credentials
>> stored in /etc/apt/auth.conf
>>
>> To manage notifications about this bug go to:
>>
>> https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/1012131/+subscriptions
>>
>
>