No option to try again and button still says "Buy" after failed download
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
software-center (Ubuntu) |
Triaged
|
Low
|
Unassigned |
Bug Description
I 'purchased' Command & Conquer Tiberium Alliances from the software center. The package failed to install. It's now unclear what I'm supposed to do to get my purchase onto my system. The software center app has a status indicator that says "Installing...", but that seems incorrect (download failed). There is a "Buy..." button, do I have to buy my purchase again? If I'd paid money for this app I'd be annoyed that I have to buy it again - I certainly wouldn't want to be charged twice. I expected to see a "please try again" button or something similar, but if it exists I can't find it.
Here's the text in the error dialog:
W:Failed to fetch https:/
, W:Failed to fetch https:/
, E:Some index files failed to download. They have been ignored, or old ones used instead.
<https:/
<https:/
Changed in software-center (Ubuntu): | |
assignee: | nobody → software-center-developers (software-center-developers) |
description: | updated |
Changed in software-center (Ubuntu): | |
assignee: | Matthew Paul Thomas (mpt) → nobody |
status: | Confirmed → Triaged |
description: | updated |
summary: |
- Next step unclear after failed download + No option to try again and button still says "Buy" after failed download |
Steve Hi could you please check /etc/apt/auth.conf exists and if it does if it contains info for that application please. That will help us a little bit trying to figure out what went wrong and why. Many thanks.