package snapd 2.31.2~14.04 failed to install/upgrade: subprocess new pre-removal script returned error exit status 5

[Daniel Felipe Salazar Sánchez]

sudp apt-get upgrade & sudo apt-get update does not work. Tried to install sudo apt install clamav but couldn't and terminal said "try sudo apt-get -f install". Tried it and also doesn't work.

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: snapd 2.31.2~14.04
ProcVersionSignature: Ubuntu 4.13.0-38.43~16.04.1-generic 4.13.16
Uname: Linux 4.13.0-38-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.16
AptOrdering:
 ubuntu-core-launcher: Install
 snapd: Install
 snapd: Configure
 ubuntu-core-launcher: Configure
 NULL: ConfigurePending
Architecture: amd64
Date: Thu Jul 5 13:01:46 2018
DpkgHistoryLog:
 Start-Date: 2018-07-05 13:01:44
 Commandline: apt-get -f install
 Requested-By: daniel (1000)
 Upgrade: snapd:amd64 (2.31.2~14.04, 2.33.1~14.04), ubuntu-core-launcher:amd64 (2.32.3.2~14.04, 2.33.1~14.04)
ErrorMessage: subprocess new pre-removal script returned error exit status 5
InstallationDate: Installed on 2017-09-06 (301 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.4
 apt 1.2.26
SourcePackage: snapd
Title: package snapd 2.31.2~14.04 failed to install/upgrade: subprocess new pre-removal script returned error exit status 5
UpgradeStatus: No upgrade log present (probably fresh install)

[Michael Vogt (mvo)]

We fixed a bunch of the preinst issues in later versions of snapd, please let us know if you still have this issue.

[Launchpad Janitor (janitor)]

[Expired for snapd (Ubuntu) because there has been no activity for 60 days.]

[Launchpad Janitor (janitor)]

[Expired for snapd because there has been no activity for 60 days.]