Snap-store fails to launch - libgtk-3.so.0: undefined symbol: atk_plug_set_child
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
snap-store-desktop |
Fix Released
|
High
|
Unassigned | ||
snapd (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
Ubuntu Software - snap store fails to open
Error shown on terminal:
/snap/snap-
Steps to reproduce:
Click to open snap store from Gnome Activities menu
Correct behavior:
Ubuntu Software (snap-store) should open without any error
Pertinent system info:
Snap-Store Info
snap info snap-store
name: snap-store
summary: Snap Store
publisher: Canonical✓
store-url: https:/
license: unset
description: |
Snap Store allows you to find and install new applications and remove
existing installed applications.
Snap Store showcases featured and popular applications with useful
descriptions and multiple screenshots per application.
Applications can be found either through browsing the list of categories
or by searching.
commands:
- snap-store
- snap-store.
- snap-store.
snap-id: gjf3IPXoRiipCu9
tracking: latest/
refresh-date: yesterday at 20:34 PDT
channels:
latest/stable: 3.38.0-59-g494f078 2021-04-20 (518) 53MB -
latest/candidate: 3.31.1+
latest/beta: 3.38.0-62-g77ca0c1 2021-04-20 (538) 53MB -
latest/edge: 3.38.0-55-geb45541 2021-04-20 (498) 53MB -
installed: 3.38.0-59-g494f078 (518) 53MB -
Output from ldd /snap/bin/
linux-vdso.so.1 (0x00007ffe3e1e
libpthread.so.0 => /lib/x86_
libc.so.6 => /lib/x86_
/lib64/
Output from `uname -a`
Linux bbox 5.11.0-18-generic #19-Ubuntu SMP Fri May 7 14:22:03 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux
Output from `lsb_release -a`
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 21.04
Release: 21.04
Codename: hirsute
affects: | software-center (Ubuntu) → snap (Ubuntu) |
affects: | snap (Ubuntu) → snapd (Ubuntu) |
Changed in snap-store-desktop: | |
status: | New → Confirmed |
Also see here for other effected users https:/ /askubuntu. com/questions/ 1344656/ ubuntu- 21-04-ubuntu- software- not-opening#