smartools reports new USB thumbdrive is failing (SanDisk 128GB Extreme PRO)
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
smartmontools (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
I am running Ubuntu 22.04, x86_64, fully patched. I purchased a new SanDisk 128GB Extreme PRO USB 3.2 Solid State Flash Drive (SDCZ880-
smartctl reports a problem with Perc_Avail_
In any case, I don't think a new drive is already failed. I think there may be a problem with the tools at this point.
My apologies if I am missing something. I am opening a support case with SanDisk. I will report back with results.
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Here is the result of smartctl.
$ sudo smartctl -A /dev/sdc
smartctl 7.2 2020-12-30 r5155 [x86_64-
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontoo
=== START OF READ SMART DATA SECTION ===
SMART Attributes Data Structure revision number: 1
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
5 Reallocated_
9 Power_On_Hours 0x0002 100 100 000 Old_age Always - 0
12 Power_Cycle_Count 0x0002 100 100 000 Old_age Always - 0
165 Total_Write/
171 Program_Fail_Count 0x0002 100 100 000 Old_age Always - 0
172 Erase_Fail_Count 0x0002 100 100 000 Old_age Always - 0
173 Avg_Write/
174 Unexpect_
187 Reported_Uncorrect 0x0002 100 100 000 Old_age Always - 0
194 Temperature_Celsius 0x0022 092 008 000 Old_age Always - 8 (Min/Max 0/33)
230 Perc_Write/
232 Perc_Avail_
234 Perc_Write/
241 Total_LBAs_Written 0x0002 100 100 000 Old_age Always - 0
242 Total_LBAs_Read 0x0002 100 100 000 Old_age Always - 0
=====
Here is the tail of dmesg for the USB drive.
[1092783.014419] usb 4-1.1.3: new SuperSpeed USB device number 4 using xhci_hcd
[1092783.044795] usb 4-1.1.3: New USB device found, idVendor=0781, idProduct=5588, bcdDevice= 1.00
[1092783.044799] usb 4-1.1.3: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[1092783.044800] usb 4-1.1.3: Product: USB Extreme Pro
[1092783.044801] usb 4-1.1.3: Manufacturer: SanDisk
[1092783.044802] usb 4-1.1.3: SerialNumber: A914BB78A140
[1092783.047556] usb-storage 4-1.1.3:1.0: USB Mass Storage device detected
[1092783.047745] scsi host6: usb-storage 4-1.1.3:1.0
[1092784.071456] scsi 6:0:0:0: Direct-Access SanDisk Extreme Pro 0 PQ: 0 ANSI: 6
[1092784.071666] sd 6:0:0:0: Attached scsi generic sg3 type 0
[1092784.072995] sd 6:0:0:0: [sdc] 250085376 512-byte logical blocks: (128 GB/119 GiB)
[1092784.073969] sd 6:0:0:0: [sdc] Write Protect is off
[1092784.073972] sd 6:0:0:0: [sdc] Mode Sense: 43 00 00 00
[1092784.074917] sd 6:0:0:0: [sdc] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
[1092784.077874] sdc: sdc1
[1092784.079944] sd 6:0:0:0: [sdc] Attached SCSI removable disk
Here is the exact message the UI component is displaying:
The storage device SanDisk Extreme Pro (‘/dev/sdc’) is likely to fail soon!
Attached is an image of the popup.