slack-desktop no longer runs
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
slack (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
When launching the Slack desktop app it crashes out with "GPU process isn't usable. Goodbye.". It was running, but following this morning's update it now fails. I've been on holiday so the updates I did this morning bring in all the updates published last week. The full diagnostic output is:
ubuntu 21.10
kernel 5.13.16-xanmod1
slack-desktop 4.19.2
> slack
Initializing local storage instance
(electron) Sending uncompressed crash reports is deprecated and will be removed in a future version of Electron. Set { compress: true } to opt-in to the new behavior. Crash reports will be uploaded gzipped, which most crash reporting servers support.
[09/13/21, 16:53:10:821] info:
╔══════
║ Slack 4.19.2, linux 5.13.0-14-generic on x64 ║
╚══════
[09/13/21, 16:53:10:821] info: Configured logger via
{
"enableConsol
"identifierOv
"shouldUseNew
"loggerInstan
}
[09/13/21, 16:53:10:822] info: Predefined values for process
{
"NODE_ENV": "production",
"platform": "linux",
"type": "browser",
"timeZone": "Europe/London",
"PACKAGE_
"PACKAGE_
"PACKAGE_
"PACKAGE_
}
[90432:
Trace/breakpoint trap (core dumped)
dmesg shows:
[ 1242.825885] traps: Chrome_
[ 1437.727970] traps: Chrome_
[ 2202.345723] traps: Chrome_
apport.log:
apport.log:ERROR: apport (pid 5229) Mon Sep 13 11:09:05 2021: apport: report /var/crash/
apport.log:ERROR: apport (pid 5231) Mon Sep 13 11:09:05 2021: executable: /usr/lib/
1072\ --disable-
meSiteByDefault
e54-d0df-
gAAAAAAAAACAAAA
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu69
Architecture: amd64
CasperMD5CheckR
CurrentDesktop: KDE
DistroRelease: Ubuntu 21.10
InstallationDate: Installed on 2017-12-06 (1385 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
NonfreeKernelMo
Package: slack 1:0.15.2-9.1
PackageArchitec
Tags: impish
Uname: Linux 5.13.19-xanmod1 x86_64
UpgradeStatus: Upgraded to impish on 2021-08-12 (39 days ago)
UserGroups: adm cdrom dip docker lpadmin lxd plugdev sambashare sudo wireshark
_MarkForUpload: True
Status changed to 'Confirmed' because the bug affects multiple users.