Skype should recommend sni-qt (multiarch)

Bug #854448 reported by Jason Warner on 2011-09-20
This bug affects 40 people
Affects Status Importance Assigned to Milestone
skype (Ubuntu)

Bug Description

To get the Skype systray icon on unity, we need the amd64 binary package to recommend i386 sni-qt so that it get installed. (this one is required for multi-arch packages)

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: unity 4.16.0-0ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
Uname: Linux 3.0.0-11-generic x86_64
ApportVersion: 1.23-0ubuntu1
Architecture: amd64
CompizPlugins: [core,bailer,detection,composite,opengl,compiztoolbox,decor,gnomecompat,place,imgpng,session,grid,vpswitch,resize,move,snap,mousepoll,unitymtgrabhandles,regex,wall,animation,workarounds,fade,scale,expo,ezoom,unityshell]
Date: Tue Sep 20 15:40:24 2011
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110919)
 PATH=(custom, user)
SourcePackage: unity
UpgradeStatus: No upgrade log present (probably fresh install)

Jason Warner (jasoncwarner) wrote :
Sebastien Bacher (seb128) wrote :

Jason, make sure you have sni-qt installed

Didier Roche (didrocks) on 2011-09-20
summary: - Skype is not in whitelist for Systray
+ AMD64 Skype should depend on i386 sni-qt (multiarch)
description: updated
affects: unity (Ubuntu) → skype (Ubuntu)
Changed in skype (Ubuntu):
assignee: nobody → Brian Thomason (brian-thomason)

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in skype (Ubuntu):
status: New → Confirmed

Clarified the bug title: there is only one skype package now, the i386 one, which is the one that will be installed including on amd64 systems (via multiarch). This package needs to depend on (or recommend) sni-qt, to pull in the 32-bit version of that plugin when installing on amd64.

This will be a no-op for i386 users, where sni-qt is already pulled in by default as part of the ubuntu desktop.

summary: - AMD64 Skype should depend on i386 sni-qt (multiarch)
+ Skype should depend on sni-qt (multiarch)
Giovanni Mellini (merlos) wrote :

I come from bug 845173 (duplicate of this bug)
and I miss the skype icon on systray.

I have i386 arch and sni-qt installed, my systray whitelist is the following
 giovanni@whale:~$ gsettings get com.canonical.Unity.Panel systray-whitelist
['JavaEmbeddedFrame', 'Wine', 'scp-dbus-service', 'Update-notifier']

Should skype to be added to the whitelist to have the icon on systray?

Giovanni Mellini (merlos) wrote :

adding skype to systray whitelist solve the issue

giovanni@whale:~$ gsettings get com.canonical.Unity.Panel systray-whitelist
['JavaEmbeddedFrame', 'Wine', 'scp-dbus-service', 'Update-notifier', 'Skype']

iMac (imac-netstatz) wrote :

Even with this package I still see the icon intermittently. After upgrading to which pulls sni-qt I still do not see an icon. The process below (my workaround) also no longer functions consistently.

1) killing skype process
2) relaunching from unity search bar

After about four or five attempts I now have an icon showing my online status, however both left click and right click only pull up the skype system tray menu, rather than the contact list window which used to appear on left click. There is also a blank menu item at the top of the skype system tray menu that makes the contact list appear.

Brian Thomason (brian-thomason) wrote :

I too was unable to see the icon at all until I double-clicked on a request. Adding sni-qt

Changed in sni-qt:
status: New → Confirmed
Giovanni Mellini (merlos) wrote :

This is fixed for me with last update, my comment #6 was wrong 'cause skype icon disapperaed after a while.
Now it seems ok for me

Aurélien Gâteau (agateau) wrote :

@iMac You may need to upgrade to sni-qt 0.2.4, the problem you described should be fixed with this version.

iMac (imac-netstatz) wrote :

I have 0.2.4-0ubuntu1 both 32bit and 64bit

Le 27/09/2011 16:25, iMac a écrit :
> I have 0.2.4-0ubuntu1 both 32bit and 64bit
This is very odd. Regarding the blank menu entry, can we continue the
discussion on this bug?

Regarding left-click not showing the contact list: this is a conscious
design decision. The idea being that appindicators behave like items in
the panel menubar.

Today I am on 0.2.5 and my skype has been consistent across two reboots. I can't be sure, but perhaps a reboot was required after the 0.2.4 upgrade in addition to the upgrade.

iMac (imac-netstatz) wrote :

Another reboot, and my skype icon is gone again (but the message notifications are still appearing). Problem still exists with latest for me.

Aurélien Gâteau (agateau) wrote :

@iMac Can you file a new bug report for your problem? This report is about a dependency bug, not about whether the Skype icon appears at startup.

Changed in sni-qt:
status: Confirmed → Invalid
iMac (imac-netstatz) wrote :

like the duplicate .. can we un-dupe this one for the missing icon?

Since the sni update it has gone from missing 90% of the time to 5% of the time.

Aurélien Gâteau (agateau) wrote :

It's not exactly the same issue: #845173 reporter never got his Skype icon because he was missing sni-qt:i386. But if you don't feel like filing a new bug, please un-dupe it. Before you do so, be sure to test with a version of Qt >= 4.7.4-0ubuntu5 as it contains a fix for hp-systray which could very well be the cause of your problem.

iMac (imac-netstatz) wrote :

okay, I'll do exactly that and re-file if it reappears after the update. thanks

papukaija (papukaija) on 2012-06-26
tags: added: unmetdeps

Hi, a new skype version is available, could you please try if you still have the bug with the new version?

If you still have this problem please set the status back to "new".


Changed in skype (Ubuntu):
status: Confirmed → Incomplete
Changed in skype (Ubuntu):
status: Incomplete → Confirmed
summary: - Skype should depend on sni-qt (multiarch)
+ Skype should recommend on sni-qt (multiarch)
description: updated
tags: added: trusty utopic
summary: - Skype should recommend on sni-qt (multiarch)
+ Skype should recommend sni-qt (multiarch)
Changed in skype (Ubuntu):
importance: Undecided → Medium
tags: added: packaging
removed: unmetdeps
Rolf Leggewie (r0lf) on 2016-03-31
Changed in skype (Ubuntu):
assignee: Brian Thomason (brian-thomason) → nobody
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