Skype App crashes when sending files

[AN]

Skype application crashes when sending files (no matter small or big). The other side is MS Windows. Although receiving the files is quite normal.

Tested it on latest version 4.0.0.8 and tried earlier releases as well. They all get crashed while I try to send a file. Ubuntu is 12.04.
---
ApportVersion: 2.0.1-0ubuntu5
Architecture: i386DistroRelease: Ubuntu 12.04
Package: skype 4.0.0.8-0oneiric1 [origin: Canonical]
PackageArchitecture: i386
ProcVersionSignature: Ubuntu 3.2.0-23.36-generic-pae 3.2.14
Tags: third-party-packages precise
Uname: Linux 3.2.0-23-generic-pae i686
UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

[AN (anspectrum)]

I can see a crash report in /var/crash by the name "_usr_bin_skype.1000.crash" whose size is approx. 28 MB. This is, what ive read is created by apport. If this report is of value, I dont know how to upload it >???

[Gianfranco Costamagna (costamagnagianfranco)]

try to run apport-collect 1069618
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

[AN (anspectrum)]

apport information

[AN (anspectrum)]

apport information

[AN (anspectrum)]

apport information

[AN (anspectrum)]

apport information

[AN (anspectrum)]

I've uploaded the bug information twice. Used the method descried by "LocutusOfBorg ".

[Gianfranco Costamagna (costamagnagianfranco)]

Thanks, please run skype from terminal and look and post here the stacktrace when it crashes.

Thanks
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

[AN (anspectrum)]

Pardon for delay.

I have never used tracing, so after a bit of googling and reading a couple of man pages, got "apport-retrace" tool installed from ubuntu software center.

Launched skype, tried to send the file, skype crashed, crash report generated in /var/crash, used "apport-retrace -o Skypetrace _usr_bin_skype.1000.crash" command. But there comes an error

"apport-retrace -o Skypetrace _usr_bin_skype.1000.crash
ERROR: report file does not contain one of the required fields: CoreDump DistroRelease Package ExecutablePath"

Am I doing what you have asked....?

[Gianfranco Costamagna (costamagnagianfranco)]

It's ok, no problem!

Maybe wiping out your .Skype directory helps?

try
mv ~/.Skype ~/.Skype.backup
---
Ubuntu Bug Squad volunteer triager
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[AN (anspectrum)]

Just did what you suggested. Removed the ~/.Skype directory.

No change. As soon as I try to select a file (to send) from file selection menu in Skype, the application is crashed.

[Gianfranco Costamagna (costamagnagianfranco)]

I cannot reproduce on 12.04LTS x64 system.

Could you please try skype deb from skype.com?
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

[AN (anspectrum)]

Strange, that it was not replicated on your side though on 64 bit.

Anyways, I have downloaded and installed debian version 4.0.0.8 with clean home directory.

Replicated the scenario and BANG.

It crashed the same way. :(

[Gianfranco Costamagna (costamagnagianfranco)]

Ok so seems to be an upstream bug, please file a new report on [1] and link it there.

[1] https://jira.skype.com/secure/Dashboard.jspa
---
Ubuntu Bug Squad volunteer triager
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[AN (anspectrum)]

Just checked the link. And did a bit of searching. That bug is already reported with closed status. The solution described there was to change style settings. But I've tried every style and it still crashes.

https://jira.skype.com/browse/SCL-740

Although Ive posted my comments there. (in closed status thread) :)

[Gianfranco Costamagna (costamagnagianfranco)]

Hi, a new skype version 4.1.0.20.0-0ubuntu0.12.04.2 is available, could you please try if you still have the bug with the new version?

If you still have this problem please set the status back to "new".

thanks

[AN (anspectrum)]

I've tested the functionality on 4.1.0.20 and it crashes nonetheless.

Interesting facts. I stumbled upon the following thread

http://community.skype.com/t5/Linux/...ght/true#M3172

and using some rational found that if skype is launched with root like "gksudo skype" or "sudo skype", then not only interface is more elegant but file transfer function works as well. Now I can send the file no matter how big is the size.

However, I don't want to run the skype with root privileges. Can someone find out any alternative to it.????

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[AN (anspectrum)]

My apologies for getting back to this bug after a long time. Here is what I've to share that I had come across some months back but could not find enough time to report it here (glad I'm doing it now). Though I have reported it on ubuntuforums.

Here it is:

If I start the skype with super user privileges, it works perfectly. Strangely enough the application interface also gets a bit changed. More sharp and sleazy. Moreover, the file sending also gets underway smoothly no matter how big the size. But again if I run skype without "su" the "file send crash problem" arises.

I've also tried to do some work on file like for wireshark to capture and display packets we have to

sudo chgrp XXXXX /usr/bin/dumpcap
sudo chmod 754 /usr/bin/dumpcap
sudo setcap 'CAP_NET_RAW+eip CAP_NET_ADMIN+eip' /usr/bin/dumpcap

Don't know what to do in case of Skype

Hope this might be helpful towards diagnosis of the problem.

[StSav012 (stsav012)]

The problem remains in Skype™ Version 4.3.0.37.
It seems like the application tries to get access to not allocated memory, for sometimes it freezes but not just crashes. So I think that the problem may depend on what I have done with the application before sending the file, i.e. on the history. And what other error may be so sensitive to what an application has loaded?