simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
simple-scan (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
Binary package hint: simple-scan
simple-scan is incapable of scanning from automated document feeders, while single-page scans from the flatbed glass work fine.
Devices tested:
1. Hewlett-Packard OfficeJet Pro L7680 All-in-One (with maverick meerkat)
2. EPSON Stylus Office BX625FWD (with natty narwhal)
The latter displays communication error for photo scans, and crashes its firmware (needs to be switched off and on again) in text mode when using the ADF ("scan all sheets from ADF" or similar).
I am tagging the bug "security" because it crashes the Epson Office device in text mode.
In the attached debug information, there are:
- two successful photo mode (300 dpi) scans from the positive/flatbed glass (EPSON)
- one failed scan in photo mode from the EPSON device (which recovered after pressing OK)
- one failed scan in text mode that crashed the EPSON device (which needed to be power cycled).
In neither case did the computer or application crash.
ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: simple-scan 2.32.0.1-0ubuntu2
ProcVersionSign
Uname: Linux 2.6.38-
Architecture: i386
Date: Tue May 17 13:56:52 2011
DriverPackageVe
libsane 1.0.22-2ubuntu1
libsane-extras N/A
hplip 3.11.1-2ubuntu2
hpoj N/A
MachineType: To Be Filled By O.E.M. MS-7137
ProcEnviron:
LANGUAGE=de:en
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: simple-scan
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/16/2006
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V1.0Bc
dmi.board.
dmi.board.name: MS-7137
dmi.board.vendor: MSI
dmi.board.version: 0A
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: MS-7137
dmi.product.
dmi.sys.vendor: To Be Filled By O.E.M.
tags: | added: scanner-crash |
Changed in simple-scan (Ubuntu): | |
status: | Expired → Confirmed |
status: | Confirmed → Incomplete |
Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.