No detect HP Deskjet 3050

Bug #674817 reported by Israel Medel Barragàn
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
simple-scan (Ubuntu)
Undecided
Unassigned

Bug Description

Binary package hint: simple-scan

I can't use my Wireless HP All in One HP Deskjet 3050 Printer and Scanner in Ubuntu 10.10.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: simple-scan 2.32.0-0ubuntu4
ProcVersionSignature: Ubuntu 2.6.35-22.35-generic 2.6.35.4
Uname: Linux 2.6.35-22-generic i686
Architecture: i386
CurrentDmesg:
 [ 23.651875] EXT4-fs (sda5): re-mounted. Opts: errors=remount-ro,commit=0
 [ 28.256015] eth0: no IPv6 routers present
 [ 300.016016] Machine check events logged
Date: Sat Nov 13 02:08:15 2010
DriverPackageVersions:
 libsane 1.0.21-2ubuntu2
 libsane-extras N/A
 hplip 3.10.6-1ubuntu10.1
 hpoj N/A
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic root=UUID=4de4a74b-3913-45ee-b442-fce2cf3c4343 ro quiet splash
ProcEnviron:
 LANG=es_MX.UTF-8
 SHELL=/bin/bash
SimpleScanLog:

SourcePackage: simple-scan
dmi.bios.date: 10/14/2005
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.30
dmi.board.name: 775VM800
dmi.board.version: 1.00
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.30:bd10/14/2005:svn:pn775VM800:pvr1.00:rvn:rn775VM800:rvr1.00:
dmi.product.name: 775VM800
dmi.product.version: 1.00

Revision history for this message
Israel Medel Barragàn (ug6) wrote :
Revision history for this message
Michael Nagel (nailor) wrote :

Hi there,

thank you for filing this bug and showing your interest in Simple Scan!

This seems to be a Hardware Issue, i.e. Simple Scan does not support your scanner perfectly -- or possibly not at all.

Unfortunately such problems happen more often then they should, and while it might indeed be a problem with Simple Scan, in our experience, most of the time it is not.
This is why we prepared a check-list at [1] that will let you find out whether or not it really is a problem with Simple Scan and what your options are in either case.

Please read that list and tell us how you decided to proceed. I will set this bug to "Incomplete", so a friendly robot will expire this bug in 60 days if you do not respond. However, we would really prefer to hear back from you!

Best Regards
Michael

[1] https://help.ubuntu.com/community/SimpleScanHardwareIssues

Changed in simple-scan (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for simple-scan (Ubuntu) because there has been no activity for 60 days.]

Changed in simple-scan (Ubuntu):
status: Incomplete → Expired
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