Epson Scanner mischief during upgrade

Bug #2039392 reported by Daniel LaSalle
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
simple-scan (Ubuntu)
New
Undecided
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Bug Description

Following last week's upgrade from 23.04 to 23.10 I had configured a flatbed Epson scanner.

Now that I am running 23.10 I have 2x problems w/ ```/usr/bin/simple-scan```:

1. It doesn't recognize my scanner anymore (Therefore my configuration wasn't ported? Perhaps because of the Epson driver I had to install to get it running?)
2. There used to be a link when no scanner was configured. That link is missed. If I single right click on it and "open link" it doesn't do anything. If I chose to "copy" it also doesn't do anything.

ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: simple-scan 44.0+git20230905-0ubuntu1
ProcVersionSignature: Ubuntu 6.5.0-9.9-generic 6.5.3
Uname: Linux 6.5.0-9-generic x86_64
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: MATE
Date: Sun Oct 15 14:29:53 2023
InstallationDate: Installed on 2023-04-14 (184 days ago)
InstallationMedia: Ubuntu-MATE 22.10 "Kinetic Kudu" - Release amd64 (20221018)
MachineType: {report['dmi.sys.vendor']} {report['dmi.product.name']}
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.5.0-9-generic root=/dev/mapper/vgubuntu--mate-root ro ipv6.disable=1 pcie_aspm=off ipv6.disable=1 pcie_aspm=off
SimpleScanLog:

SourcePackage: simple-scan
UpgradeStatus: Upgraded to mantic on 2023-10-13 (2 days ago)
dmi.bios.date: 03/13/2023
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 6063
dmi.board.asset.tag: Default string
dmi.board.name: TUF X470-PLUS GAMING
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr6063:bd03/13/2023:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnTUFX470-PLUSGAMING:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
modified.conffile..etc.cron.daily.apport: [deleted]

Revision history for this message
Daniel LaSalle (daniellasalle) wrote :
Revision history for this message
Daniel LaSalle (daniellasalle) wrote (last edit ):

That thing is useless.

Not only that but it was showing (and worked fine w/) my scanner before :(

Perhaps https://support.epson.net/linux/en/epsonscan2.php broke something? Reinstalling that driver on 23.10 did not fixed my issue.

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. Could you try to reinstall https://launchpad.net/ubuntu/+source/simple-scan/44.0-0ubuntu1/+build/25938600/+files/simple-scan_44.0-0ubuntu1_amd64.deb and see if that version is working?

Revision history for this message
Daniel LaSalle (daniellasalle) wrote :

Thanks for your fast reply and great solution.

Installing your version did fixed my problem.

Revision history for this message
Daniel LaSalle (daniellasalle) wrote :

It seems this as stopped working.

I am still using 23.10 fully patched and I have done as before:

1. purged simple-scan
2. reinstalled https://launchpad.net/ubuntu/+source/simple-scan/44.0-0ubuntu1/+build/25938600/+files/simple-scan_44.0-0ubuntu1_amd64.deb
<- this fixed the UI link not working (being invisible)

However:
3. I downloaded and reinstalled: https://support.epson.net/linux/en/iscan.php?model=gt-s600&version=2.30.4
but am getting the following error:

udo ./install.sh
Hit:1 http://security.ubuntu.com/ubuntu mantic-security InRelease
Hit:2 http://ca.archive.ubuntu.com/ubuntu mantic InRelease
Hit:3 http://ca.archive.ubuntu.com/ubuntu mantic-updates InRelease
Hit:4 https://updates.signal.org/desktop/apt xenial InRelease
Hit:5 https://download.sublimetext.com apt/stable/ InRelease
Hit:6 http://ca.archive.ubuntu.com/ubuntu mantic-backports InRelease
Ign:7 https://repo.vivaldi.com/stable/deb stable InRelease
Hit:8 https://repo.vivaldi.com/stable/deb stable Release
Hit:9 https://repos.ripple.com/repos/rippled-deb jammy InRelease
Hit:10 https://deb.librewolf.net jammy InRelease
Hit:11 https://ppa.launchpadcontent.net/mozillateam/ppa/ubuntu mantic InRelease
Reading package lists... Done
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
Note, selecting 'libgcc-s1' instead of 'libgcc1'
Note, selecting 'libgcc-s1' instead of 'libgcc1'
E: Unable to locate package libsane

However those packages are installed:

dpkg -l | grep -i libsane
ii libsane-common 1.2.1-5 all API library for scanners -- documentation and support files
ii libsane-dev:amd64 1.2.1-5 amd64 API development library for scanners [development files]
ii libsane-hpaio:amd64 3.22.10+dfsg0-2ubuntu1 amd64 HP SANE backend for multi-function peripherals
ii libsane1:amd64 1.2.1-5 amd64 API library for scanners
ii libsane1:i386 1.2.1-5 i386 API library for scanners

Revision history for this message
Daniel LaSalle (daniellasalle) wrote :

Not sure if that helps but before attempting any of this, plugging the scanner in shows:

[380225.458610] usb 1-6: new high-speed USB device number 11 using xhci_hcd
[380225.627807] usb 1-6: New USB device found, idVendor=04b8, idProduct=012d, bcdDevice= 1.00
[380225.627823] usb 1-6: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[380225.627830] usb 1-6: Product: EPSON Scanner
[380225.627834] usb 1-6: Manufacturer: EPSON

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