simple scan does not find the scanner

Bug #2036222 reported by corrado venturini
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
simple-scan (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

simple scan does not find the scanner. Printer is working ok

corrado@corrado-n12-mm-0915:~$ simple-scan -d
[+0.00s] DEBUG: simple-scan.vala:2016: Starting simple-scan 44.0, PID=13648
[+0.00s] DEBUG: _g_io_module_get_default: Found default implementation dconf (DConfSettingsBackend) for ‘gsettings-backend’
[+0.00s] DEBUG: Using cross-namespace EXTERNAL authentication (this will deadlock if server is GDBus < 2.73.3)
[+0.01s] DEBUG: _g_io_module_get_default: Found default implementation gvfs (GDaemonVfs) for ‘gio-vfs’
[+0.06s] DEBUG: Using style /org/gnome/Adwaita/styles/defaults-light-yaru-default.css
[+0.07s] DEBUG: app-window.vala:1436: Loading state from /home/corrado/.config/simple-scan/state
[+0.07s] DEBUG: app-window.vala:1415: Restoring window to 600x480 pixels
[+0.14s] DEBUG: scanner.vala:1619: sane_init () -> SANE_STATUS_GOOD
[+0.14s] DEBUG: scanner.vala:1625: SANE version 1.2.1
[+0.14s] DEBUG: scanner.vala:1686: Requesting redetection of scan devices
[+0.14s] DEBUG: scanner.vala:863: Processing request
[+0.25s] DEBUG: app-window.vala:1512: Saving state to /home/corrado/.config/simple-scan/state
[+7.64s] DEBUG: scanner.vala:348: sane_get_devices () -> SANE_STATUS_GOOD
[+7.64s] DEBUG: scanner.vala:1686: Requesting redetection of scan devices
[+7.64s] DEBUG: scanner.vala:863: Processing request
[+7.75s] DEBUG: app-window.vala:1512: Saving state to /home/corrado/.config/simple-scan/state
[+12.96s] DEBUG: scanner.vala:348: sane_get_devices () -> SANE_STATUS_GOOD

corrado@corrado-n12-mm-0915:~$ lsusb
Bus 004 Device 002: ID 2109:0815 VIA Labs, Inc. USB3.0 Hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 003: ID 148f:2573 Ralink Technology, Corp. RT2501/RT2573 Wireless Adapter
Bus 003 Device 004: ID 03f0:674a HP, Inc HP 100 USB Optical Mouse
Bus 003 Device 002: ID 2109:2815 VIA Labs, Inc. USB2.0 Hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 002: ID 05e3:0626 Genesys Logic, Inc. Hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 058f:6377 Alcor Micro Corp. AU6375 4-LUN card reader
Bus 001 Device 004: ID 05e3:0610 Genesys Logic, Inc. Hub
Bus 001 Device 003: ID 03f0:c911 HP, Inc Officejet 2620 series
Bus 001 Device 002: ID 046d:0990 Logitech, Inc. QuickCam Pro 9000
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
corrado@corrado-n12-mm-0915:~$

ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: simple-scan 44.0+git20230905-0ubuntu1
ProcVersionSignature: Ubuntu 6.5.0-5.5-generic 6.5.0
Uname: Linux 6.5.0-5-generic x86_64
ApportVersion: 2.27.0-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: pass
CloudArchitecture: x86_64
CloudID: none
CloudName: none
CloudPlatform: none
CloudSubPlatform: config
CurrentDesktop: ubuntu:GNOME
Date: Fri Sep 15 13:43:10 2023
InstallationDate: Installed on 2023-09-15 (0 days ago)
InstallationMedia: Ubuntu 23.10 "Mantic Minotaur" - Daily amd64 (20230915)
MachineType: {report['dmi.sys.vendor']} {report['dmi.product.name']}
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.5.0-5-generic root=UUID=6489c299-a498-4313-b0f5-82bf9d0684a8 ro quiet splash vt.handoff=7
SimpleScanLog:

SourcePackage: simple-scan
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/01/2022
dmi.bios.release: 14.2
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1402
dmi.board.asset.tag: Default string
dmi.board.name: PRIME H610M-E D4
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1402:bd04/01/2022:br14.2:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEH610M-ED4:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: ASUS

Revision history for this message
corrado venturini (corradoventu) wrote :
Revision history for this message
corrado venturini (corradoventu) wrote :

After reboot (and using the printer?) simple-scan finds the scanner but shut down GNOME shell: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/2035793

Changed in simple-scan (Ubuntu):
status: New → Fix Released
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