"Failed to scan" unable to connect to scanner - HP m175nw
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
simple-scan (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
This scanner has previously worked on other computers running Ubuntu.
However, it doesn't work on 23.04.
The scanner is on, and shows up in the front screen in simple-scan
When I press the scan button a dialog appears titled "Failed to scan" "Unable to connect to scanner".
ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: simple-scan 44.0-0ubuntu1
ProcVersionSign
Uname: Linux 6.2.0-20-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Tue May 9 09:42:36 2023
DistributionCha
# This is the distribution channel descriptor for the OEM CDs
# For more information see http://
canonical-
InstallationDate: Installed on 2022-08-05 (276 days ago)
InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20220803-13:42
MachineType: LENOVO 21D2CTO1WW
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: simple-scan
UpgradeStatus: Upgraded to lunar on 2023-01-02 (126 days ago)
dmi.bios.date: 12/08/2022
dmi.bios.release: 1.27
dmi.bios.vendor: LENOVO
dmi.bios.version: N3GET47W (1.27 )
dmi.board.
dmi.board.name: 21D2CTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.
dmi.ec.
dmi.modalias: dmi:bvnLENOVO:
dmi.product.family: ThinkPad Z13 Gen 1
dmi.product.name: 21D2CTO1WW
dmi.product.sku: LENOVO_
dmi.product.
dmi.sys.vendor: LENOVO
Status changed to 'Confirmed' because the bug affects multiple users.