simple-scan does not work with hp5200
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
simple-scan (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
Prior to upgrading from 22.04 to 22.10, simple-scan properly supported my HP5200, now it fails saying cannot connect to scanner and cannot connect to dbus.
I attempted to install HP's version of hplip from their support site, a fix that previously worked, but it does not work as it is dependent upon qt4 which apparently is not available under 22.10.
I attempted to contact their support but could not get through their online filtering, same for calling them voice, so I was unsuccessful. Now I have to boot Win1o to scan documents and to put it mildly I'm not a happy camper.
ProblemType: Bug
DistroRelease: Ubuntu 22.10
Package: simple-scan 42.0-1
Uname: Linux 5.19.12 x86_64
ApportVersion: 2.23.0-0ubuntu2
Architecture: amd64
CasperMD5CheckR
CurrentDesktop: MATE
Date: Sat Oct 1 22:42:43 2022
MachineType: ASUS System Product Name
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: simple-scan
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2020
dmi.bios.release: 18.2
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1802
dmi.board.
dmi.board.name: PRIME Z390-A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: ASUS_MB_CNL
dmi.product.
dmi.sys.vendor: ASUS