Simple Scan doesn't work

Bug #1869522 reported by Charles
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
simple-scan (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

The latest version of Simple Scan released for Ubuntu 18.04 LTS does not work. Version 3.28.0-0ubuntu1 is installed. When I click to launch it nothing happens.

I initially reported the bug against Simple Scan, but they said it was a problem with the Ubuntu 18.04 LTS distribution.

https://gitlab.gnome.org/GNOME/simple-scan/-/issues/159

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnome-software 3.28.1-0ubuntu4.18.04.14
ProcVersionSignature: Ubuntu 4.15.0-91.92-generic 4.15.18
Uname: Linux 4.15.0-91-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.12
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat Mar 28 15:29:05 2020
ExecutablePath: /usr/bin/gnome-software
InstallationDate: Installed on 2014-08-08 (2059 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
InstalledPlugins:
 gnome-software-plugin-flatpak N/A
 gnome-software-plugin-limba N/A
 gnome-software-plugin-snap 3.28.1-0ubuntu4.18.04.14
ProcEnviron:
 XDG_RUNTIME_DIR=<set>
 SHELL=/bin/bash
 PATH=(custom, no user)
 LANG=en_US.UTF-8
SourcePackage: gnome-software
UpgradeStatus: Upgraded to bionic on 2020-01-05 (82 days ago)

Revision history for this message
Charles (clmoore3rd) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-software (Ubuntu):
status: New → Confirmed
Revision history for this message
Paul White (paulw2u) wrote :

Retasking to the simple-scan package in Ubuntu.

affects: gnome-software (Ubuntu) → simple-scan (Ubuntu)
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report, could you give the output of those commands?

$ which simple-scan
$ ldd -r /usr/bin/simple-scan
$ ls -r /usr/local

the 'error while loading shared libraries: libcolord.so.1' error on the upstream report suggests an issue created by a leftover local installation

Changed in simple-scan (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Charles (clmoore3rd) wrote :
Download full text (6.7 KiB)

Thanks for the response. "Bug" was resolved by Bartosz, reference:
https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1869524

now when I run $ which simple-scan
the result is:
/usr/bin/simple-scan
as expected.
When I run $ ldd -r /usr/bin/simple-scan
the result is:
 linux-vdso.so.1 (0x00007ffe617db000)
 libm.so.6 => /lib/x86_64-linux-gnu/libm.so.6 (0x00007febc9a62000)
 libglib-2.0.so.0 => /usr/lib/x86_64-linux-gnu/libglib-2.0.so.0 (0x00007febc974b000)
 libgtk-3.so.0 => /usr/lib/x86_64-linux-gnu/libgtk-3.so.0 (0x00007febc8e43000)
 libgdk-3.so.0 => /usr/lib/x86_64-linux-gnu/libgdk-3.so.0 (0x00007febc8b4d000)
 libcairo.so.2 => /usr/lib/x86_64-linux-gnu/libcairo.so.2 (0x00007febc8830000)
 libgdk_pixbuf-2.0.so.0 => /usr/lib/x86_64-linux-gnu/libgdk_pixbuf-2.0.so.0 (0x00007febc860c000)
 libgio-2.0.so.0 => /usr/lib/x86_64-linux-gnu/libgio-2.0.so.0 (0x00007febc826d000)
 libgobject-2.0.so.0 => /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0 (0x00007febc8019000)
 libz.so.1 => /lib/x86_64-linux-gnu/libz.so.1 (0x00007febc7dfc000)
 libgusb.so.2 => /usr/lib/x86_64-linux-gnu/libgusb.so.2 (0x00007febc7bee000)
 libsane.so.1 => /usr/lib/x86_64-linux-gnu/libsane.so.1 (0x00007febc79bf000)
 libcolord.so.2 => /usr/lib/x86_64-linux-gnu/libcolord.so.2 (0x00007febc779f000)
 libpackagekit-glib2.so.18 => /usr/lib/x86_64-linux-gnu/libpackagekit-glib2.so.18 (0x00007febc7543000)
 libwebp.so.6 => /usr/lib/x86_64-linux-gnu/libwebp.so.6 (0x00007febc72da000)
 libwebpmux.so.3 => /usr/lib/x86_64-linux-gnu/libwebpmux.so.3 (0x00007febc70d0000)
 libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x00007febc6cdf000)
 /lib64/ld-linux-x86-64.so.2 (0x00007febca06b000)
 libpcre.so.3 => /lib/x86_64-linux-gnu/libpcre.so.3 (0x00007febc6a6d000)
 libpthread.so.0 => /lib/x86_64-linux-gnu/libpthread.so.0 (0x00007febc684e000)
 libgmodule-2.0.so.0 => /usr/lib/x86_64-linux-gnu/libgmodule-2.0.so.0 (0x00007febc664a000)
 libpangocairo-1.0.so.0 => /usr/lib/x86_64-linux-gnu/libpangocairo-1.0.so.0 (0x00007febc643d000)
 libX11.so.6 => /usr/lib/x86_64-linux-gnu/libX11.so.6 (0x00007febc6105000)
 libXi.so.6 => /usr/lib/x86_64-linux-gnu/libXi.so.6 (0x00007febc5ef5000)
 libXfixes.so.3 => /usr/lib/x86_64-linux-gnu/libXfixes.so.3 (0x00007febc5cef000)
 libcairo-gobject.so.2 => /usr/lib/x86_64-linux-gnu/libcairo-gobject.so.2 (0x00007febc5ae6000)
 libatk-1.0.so.0 => /usr/lib/x86_64-linux-gnu/libatk-1.0.so.0 (0x00007febc58c0000)
 libatk-bridge-2.0.so.0 => /usr/lib/x86_64-linux-gnu/libatk-bridge-2.0.so.0 (0x00007febc568f000)
 libepoxy.so.0 => /usr/lib/x86_64-linux-gnu/libepoxy.so.0 (0x00007febc538e000)
 libpangoft2-1.0.so.0 => /usr/lib/x86_64-linux-gnu/libpangoft2-1.0.so.0 (0x00007febc5178000)
 libpango-1.0.so.0 => /usr/lib/x86_64-linux-gnu/libpango-1.0.so.0 (0x00007febc4f2b000)
 libfontconfig.so.1 => /usr/lib/x86_64-linux-gnu/libfontconfig.so.1 (0x00007febc4ce6000)
 libXinerama.so.1 => /usr/lib/x86_64-linux-gnu/libXinerama.so.1 (0x00007febc4ae3000)
 libXrandr.so.2 => /usr/lib/x86_64-linux-gnu/libXrandr.so.2 (0x00007febc48d8000)
 libXcursor.so.1 => /usr/lib/x86_64-linux-gnu/libXcursor.so.1 (0x00007febc46ce000)
 libXcomposite.so.1 => /usr/lib/x86_64-linux-gnu/libXcomposite.so.1 (0x00007febc44cb000)
 libXdamage.so...

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Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for simple-scan (Ubuntu) because there has been no activity for 60 days.]

Changed in simple-scan (Ubuntu):
status: Incomplete → Expired
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