scanner works no more.....

Bug #1680413 reported by Majestyx
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
simple-scan (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

A Fujiutsu Scanner wont scan anymore...

simple-scan --debug > simple-scan.log 2>&1

[+0,00s] DEBUG: simple-scan.vala:596: Starting Simple Scan 3.12.3, PID=4578
[+0,00s] DEBUG: Connecting to session manager
[+0,03s] DEBUG: ui.vala:1647: Loading state from /home/tom/.cache/simple-scan/state
[+0,03s] DEBUG: ui.vala:1628: Restoring window to 600x400 pixels
[+0,03s] DEBUG: autosave-manager.vala:64: Loading autosave information
[+0,03s] DEBUG: autosave-manager.vala:258: Waiting to autosave...
[+0,03s] WARNING: autosave-manager.vala:76: Could not load autosave infomation; not restoring any autosaves
[+0,06s] DEBUG: scanner.vala:1446: sane_init () -> SANE_STATUS_GOOD
[+0,06s] DEBUG: scanner.vala:1452: SANE version 1.0.23
[+0,06s] DEBUG: scanner.vala:1513: Requesting redetection of scan devices
[+0,06s] DEBUG: scanner.vala:802: Processing request
[+0,13s] DEBUG: autosave-manager.vala:280: Autosaving book information
[+0,17s] DEBUG: ui.vala:1738: Saving state to /home/tom/.cache/simple-scan/state
[+8,15s] DEBUG: scanner.vala:338: sane_get_devices () -> SANE_STATUS_GOOD

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: simple-scan 3.12.3-0ubuntu1
ProcVersionSignature: Ubuntu 4.4.0-72.93~14.04.1-generic 4.4.49
Uname: Linux 4.4.0-72-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.23
Architecture: amd64
CurrentDesktop: Unity
Date: Thu Apr 6 13:14:59 2017
DriverPackageVersions:
 libsane 1.0.23-3ubuntu3.1
 libsane-extras N/A
 hplip N/A
 hpoj N/A
InstallationDate: Installed on 2017-03-23 (13 days ago)
InstallationMedia: Ubuntu 14.04.5 LTS "Trusty Tahr" - Release amd64 (20160803)
MachineType: LENOVO 80H8
ProcEnviron:
 LANGUAGE=de_DE
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-72-generic root=UUID=525c9f94-e550-46b6-9681-e6d73195546f ro quiet splash vt.handoff=7
SimpleScanLog:

SourcePackage: simple-scan
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/21/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: 8BCN44WW(V3.07)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: INVALID
dmi.board.vendor: LENOVO
dmi.board.version: 00000000INVALID
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo M30-70
dmi.modalias: dmi:bvnLENOVO:bvr8BCN44WW(V3.07):bd07/21/2014:svnLENOVO:pn80H8:pvrLenovoM30-70:rvnLENOVO:rnINVALID:rvr00000000INVALID:cvnLENOVO:ct10:cvrLenovoM30-70:
dmi.product.name: 80H8
dmi.product.version: Lenovo M30-70
dmi.sys.vendor: LENOVO

Revision history for this message
Majestyx (majestyx) wrote :
Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Majestyx,
Thank you for submitting this bug and reporting a problem with scanner. You made this bug report some time ago and Ubuntu has been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu better.
G

Changed in simple-scan (Ubuntu):
status: New → Incomplete
Revision history for this message
Majestyx (majestyx) wrote :

i confirm that this is no longer a problem

Até breve! ;-)

Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Thanks for the update, Majestyx. I'll close the ticket now.
Have a great day!
Tenha um ótimo dia!
:)
G

Changed in simple-scan (Ubuntu):
status: Incomplete → Invalid
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