Simple Scan and Sane hang greyed out
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
simple-scan (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
Sane has not been working at all.
Simple Scan, XSane, and other associated programs detect and offer installed scanners, choose one then screen greys out after a long wait.
Using Ubuntu 15.04
check and update every day
This scanner has been functioning commanded by PC and by scanner panel buttons for many months but now hangs with a grey screen and red note "failed to scan Unable to connect to scanner"
I have tried al sorts but mostly up against a brick wall for the last few weeks.
Printer operates properly.
This might help
david@david-
[+0.00s] DEBUG: simple-
[+0.00s] DEBUG: Connecting to session manager
[+0.04s] DEBUG: ui.vala:1880: Loading state from /home/david/
[+0.04s] DEBUG: ui.vala:1848: Restoring window to 600x400 pixels
[+0.04s] DEBUG: autosave-
[+0.04s] DEBUG: autosave-
[+0.04s] CRITICAL: gtk_event_
[+0.23s] DEBUG: autosave-
[+0.23s] DEBUG: ui.vala:1971: Saving state to /home/david/
[+0.23s] DEBUG: scanner.vala:1446: sane_init () -> SANE_STATUS_GOOD
[+0.23s] DEBUG: scanner.vala:1452: SANE version 1.0.24
[+0.23s] DEBUG: scanner.vala:1513: Requesting redetection of scan devices
[+0.23s] DEBUG: scanner.vala:802: Processing request
[+0.39s] DEBUG: ui.vala:1971: Saving state to /home/david/
[+11.32s] DEBUG: scanner.vala:338: sane_get_devices () -> SANE_STATUS_GOOD
[+11.32s] DEBUG: scanner.vala:350: Device: name="brother4:
[+11.32s] DEBUG: scanner.vala:350: Device: name="brother4:
[+11.32s] DEBUG: scanner.vala:350: Device: name="brother4:
Expected scanner function.
Simple scan window greyed out/hing had to force quit after 5 min.
Thanks
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: simple-scan 3.16.1.1-0ubuntu1
ProcVersionSign
Uname: Linux 3.19.0-16-generic x86_64
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
CurrentDesktop: Unity
Date: Tue May 19 16:45:01 2015
InstallationDate: Installed on 2015-01-29 (110 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: LENOVO 10117
ProcKernelCmdLine: BOOT_IMAGE=
SimpleScanLog:
SourcePackage: simple-scan
UpgradeStatus: Upgraded to vivid on 2015-05-16 (3 days ago)
dmi.bios.date: 11/05/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: I7KT31AUS
dmi.board.vendor: LENOVO
dmi.board.version: 31900058 STD
dmi.chassis.type: 3
dmi.chassis.vendor: LENOVO
dmi.modalias: dmi:bvnLENOVO:
dmi.product.name: 10117
dmi.product.
dmi.sys.vendor: LENOVO
David Oxland, thank you for reporting this and helping make Ubuntu better.
As per https:/ /wiki.ubuntu. com/Releases your release is EOL.
If you have an issue in a supported release (ex. 16.04) please file a new report, and feel free to subscribe me to it.