3.13.3 regression: communication with Canon LiDE 60 fails

Bug #1337115 reported by Martin Pitt
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
simple-scan (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

My Canon LiDE 60 stopped working with the recent simple-scan 3.13.3 in utopic. The scanner starts making a second of noise, then stops, and simple-scan gives a "failure to communicate with scanner" error.

The log file says

[+9,07s] DEBUG: scanner.vala:1310: sane_read (0) -> (SANE_STATUS_INVAL, 0)
[+9,07s] WARNING: scanner.vala:1326: Unable to read frame from device: Invalid argument

I'll attach the full log file for reference.

Downgrading to the previous 3.13.1 works fine.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: simple-scan 3.13.3-0ubuntu1
ProcVersionSignature: Ubuntu 3.15.0-6.11-generic 3.15.0
Uname: Linux 3.15.0-6-generic x86_64
ApportVersion: 2.14.3-0ubuntu2
Architecture: amd64
CurrentDesktop: Unity
Date: Thu Jul 3 07:32:15 2014
DriverPackageVersions:
 libsane 1.0.24-1.1ubuntu1
 libsane-extras N/A
 hplip N/A
 hpoj N/A
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-02-27 (125 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140224)
MachineType: LENOVO 2324CTO
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.15.0-6-generic.efi.signed root=UUID=a2b27321-0b55-44c9-af0d-6c939efa45ce ro quiet splash crashkernel=384M-:128M vt.handoff=7
SourcePackage: simple-scan
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/09/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: G2ET95WW (2.55 )
dmi.board.asset.tag: Not Available
dmi.board.name: 2324CTO
dmi.board.vendor: LENOVO
dmi.board.version: 0B98401 Pro
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrG2ET95WW(2.55):bd07/09/2013:svnLENOVO:pn2324CTO:pvrThinkPadX230:rvnLENOVO:rn2324CTO:rvr0B98401Pro:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 2324CTO
dmi.product.version: ThinkPad X230
dmi.sys.vendor: LENOVO

Revision history for this message
Martin Pitt (pitti) wrote :
Revision history for this message
Martin Pitt (pitti) wrote :

For comparison, the log with 3.13.1 and a successful scan.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in simple-scan (Ubuntu):
status: New → Confirmed
Changed in simple-scan (Ubuntu):
importance: Undecided → Critical
importance: Critical → Medium
Revision history for this message
penalvch (penalvch) wrote :

Martin Pitt, thank you for reporting this and helping make Ubuntu better.

As per https://wiki.ubuntu.com/Releases your release is EOL.

If you have an issue in a supported release (ex. 16.04) please file a new report, and feel free to subscribe me to it.

Changed in simple-scan (Ubuntu):
status: Confirmed → Invalid
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