Shutter launches with Completely Empty GUI

Bug #1764879 reported by Lonnie Lee Best
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
shutter (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I just reinstalled Ubuntu 18.04 and installed shutter.

Shutter launches, but the GUI is completely empty (having no controls what so ever).

Additional, I don't see it as an applet on the top-right panel.

So far, Shutter is the most important program that I'm having problems with in 18.04. I'm really hoping it gets fixed, or else I'll have to downgrade back to 16.04 so that I can have a reliable and feature-rich screenshot tool.

In my work, I'm constantly having to make and share screenshots.

Shutter allowed me to:
1) Take a screenshot
2) Draw arrows onto that screenshot and type text onto it.
3) Export the edited screenshot to my web server via FTP.
4) Put a url into my clipboard-memory for pasting into email or chat.

I've not found an alternative that accomplishes these requirements. Other methodologies require multiple tools and way more steps.

Please fix.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: shutter 0.94-1
ProcVersionSignature: Ubuntu 4.15.0-15.16-generic 4.15.15
Uname: Linux 4.15.0-15-generic x86_64
ApportVersion: 2.20.9-0ubuntu5
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Tue Apr 17 16:51:38 2018
InstallationDate: Installed on 2018-04-17 (0 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180416)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: shutter
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Lonnie Lee Best (launchpad-startport) wrote :
description: updated
Revision history for this message
Michael Kogan (michael-kogan) wrote :

Please run Shutter from command line and attach the log output. Also, do you use the Xorg session? Shutter doesn't support Wayland, unfortunately.

Changed in shutter (Ubuntu):
status: New → Incomplete
Revision history for this message
Lonnie Lee Best (launchpad-startport) wrote :
Download full text (4.4 KiB)

Now shutter is launching, but it's applet-indicator is missing from the top-right panel.

shutter
Gtk-Message **: Failed to load module "canberra-gtk-module" at /usr/lib/x86_64-linux-gnu/perl5/5.26/Gtk2.pm line 126.
WARNING: gnome-web-photo is missing --> screenshots of websites will be disabled!

WARNING: Goo::Canvas/libgoo-canvas-perl is missing --> drawing tool will be disabled!

WARNING: Image::ExifTool is missing --> writing Exif information will be disabled!

WARNING: Gtk2::AppIndicator is missing --> there will be no icon showing up in the status bar when running Unity!

INFO: gathering system information...

Linux sidekick 4.15.0-15-generic #16-Ubuntu SMP Wed Apr 4 13:58:14 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux

Ubuntu Bionic Beaver (development branch) \n \l

Glib 1.326
Gtk2 1.24992

Glib built for 2.53.4, running with 2.56.1
Gtk2 built for 2.24.31, running with 2.24.32

File::Glob::glob() will disappear in perl 5.30. Use File::Glob::bsd_glob() instead. at /usr/bin/shutter line 8212.
Barrel Distortion - /usr/share/shutter/resources/system/plugins/perl/spbardistortion/spbardistortion
Negate - /usr/share/shutter/resources/system/plugins/perl/spnegate/spnegate
Polaroid - /usr/share/shutter/resources/system/plugins/perl/sppolaroid/sppolaroid
Resize - /usr/share/shutter/resources/system/plugins/perl/spresize/spresize
Sepia - /usr/share/shutter/resources/system/plugins/perl/spsepia/spsepia
Hard Shadow - /usr/share/shutter/resources/system/plugins/perl/spshadow/spshadow
Watermark - /usr/share/shutter/resources/system/plugins/perl/spwatermark/spwatermark
Grayscale - /usr/share/shutter/resources/system/plugins/shell/spgrayscale/spgrayscale
Offset - /usr/share/shutter/resources/system/plugins/shell/spoffset/spoffset
Raise Border - /usr/share/shutter/resources/system/plugins/shell/spraise/spraise
Soft Edges - /usr/share/shutter/resources/system/plugins/shell/spsoftedges/spsoftedges
Sunk Border - /usr/share/shutter/resources/system/plugins/shell/spsunk/spsunk
Torned Paper - /usr/share/shutter/resources/system/plugins/shell/sptornedpaper/sptornedpaper
Autocrop - /usr/share/shutter/resources/system/plugins/shell/sptrim/sptrim

INFO: new upload-plugin information detected - /usr/share/shutter/resources/system/upload_plugins/upload/vgyme
Unescaped left brace in regex is illegal here in regex; marked by <-- HERE in m/^<.*>\n{ <-- HERE / at /usr/share/shutter/resources/system/upload_plugins/upload/vgyme.pm line 159.

ERROR: upload-plugin exists but does not work properly - /usr/share/shutter/resources/system/upload_plugins/upload/vgyme
Current window manager: GNOME Shell
Current window manager: GNOME Shell

type_changed was emitted by widget Gtk2::ComboBox=HASH(0x55c1e19e0900)

progname_toggled was emitted by widget Gtk2::CheckButton=HASH(0x55c1e19d5d90)

im_colors_changed was emitted by widget Gtk2::ComboBox=HASH(0x55c1e49aae58)

im_colors_toggled was emitted by widget Gtk2::CheckButton=HASH(0x55c1e49aaee8)

thumbnail_changed was emitted by widget Gtk2::HScale=HASH(0x55c1e49aaf90)

thumbnail_toggled was emitted by widget Gtk2::CheckButton=HASH(0x55c1e49aaf48)

bordereffect_toggled was emitted by widget Gtk2::CheckButton=HASH(0x55c1e49ab050)

bo...

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Revision history for this message
Michael Kogan (michael-kogan) wrote :

Looks like you are missing a dependency:

WARNING: Gtk2::AppIndicator is missing --> there will be no icon showing up in the status bar when running Unity!

Looks like it has been removed from Bionic recently, like libgoo-canvas-perl has been: https://launchpad.net/ubuntu/bionic/i386/libgtk2-appindicator-perl

Changed in shutter (Ubuntu):
status: Incomplete → Confirmed
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