Can't login to Picasa Web Albums

Bug #793272 reported by Jesse Dhillon on 2011-06-05
This bug affects 3 people
Affects Status Importance Assigned to Milestone
shotwell (Ubuntu)

Bug Description

Binary package hint: shotwell

I am not able to login to Picasa using Shotwell 0.9.3, even when my password is purely alphanumeric. I get the unrecognized user message. I'm not sure what else I can give you that would be helpful.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: shotwell 0.9.3-0ubuntu0.1
ProcVersionSignature: Ubuntu 2.6.38-9.43-generic-pae
Uname: Linux 2.6.38-9-generic-pae i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Sun Jun 5 14:14:43 2011
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
 PATH=(custom, user)
SourcePackage: shotwell
UpgradeStatus: Upgraded to natty on 2011-06-04 (0 days ago)

Jesse Dhillon (jesse-deva0) wrote :
Vera Yin (vera-yorba) wrote :

Hi Jesse,

I do testing for the Shotwell team. If you could change your password and give us temporary access to your account, we will try to diagnose the issue. You can send the info directly to me at <email address hidden> and we'll aim to get back to you in 24 hours.


Vera Yin (vera-yorba) wrote :

Per my email, I was able to connect and upload to Picasa Web with two of the three email addresses associated with the account. I've filed a ticket for supporting Picasa Web publishing with multiple email addresses:

Changed in shotwell (Ubuntu):
importance: Undecided → Low
status: New → Triaged
Changed in shotwell:
status: Unknown → New

Il est impossible de publier des photos sur Picasa Web Albums (pourtant cela fonctionne très bien avec F-Spot), j'obtiens toujours la même chose, "Utilisateur non reconnu" peut importe le compte Gmail que j'utilise.

J'utilise Ubuntu Precise (12.04) 64 bits et j'ai installé Shotwell en utilisant le PPA j'ai donc la dernière version 0.12.2.

Lucas Beeler (lucas-yorba) wrote :

Hi David,

Do you have two-step authentication turned on in your Google account preferences? I ask because it's a known issue upstream that Shotwell uses an older, deprecated authentication API that doesn't support two-step authentication. Indeed, we're hoping to implement full OAuth support (including support for two-step authentication) for Picasa Web Albums and YouTube in this Shotwell release.


chris7mb (chris7mb) wrote :

I have same problem with signing to Picasa Web Albums (Unrecognized User). But I noticed that I cannot connect if I use account with password that contains character &. When I tried to connect with other account (not containing &) I could connect without a problem.


Sebastien Bacher (seb128) wrote :

@chris: your "&" password issue seems a different issue, could you open a new bug if that's still happening in precise?

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