crashes after editing an image in external editor (ARM: Toshiba AC100)

Bug #1048488 reported by Ivan Zakharyaschev
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
shotwell (Ubuntu)
New
Undecided
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Bug Description

I'm running Ubuntu 12.04 for Toshiba Ac100 (ARM).

shotwell always crashes after I open the list of images with a given label, then open an image in external editor (through the context menu). In my case, it's GIMP. Then I edit the image in GIMP, save it (with the name given by shotwell: the original filename + "изменен" ("modified")), then edit it more, save as another file, exit GIMP, and discover that shotwell has crashed with segfault.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: shotwell 0.12.3-0ubuntu0.1
Uname: Linux 3.0.27-1-ac100 armv7l
ApportVersion: 2.0.1-0ubuntu13
Architecture: armhf
Date: Mon Sep 10 13:25:43 2012
SourcePackage: shotwell
UpgradeStatus: No upgrade log present (probably fresh install)

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Ivan Zakharyaschev (imz) wrote :
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Oliver Grawert (ogra) wrote :

what you are doing is a pretty huge task for a 512M device that runs a an ubuntu desktop already. i would assume you simply run out of ram here, can you try to reproduce the crash and attach the full output of the dmesg command to this bug ? i bet there will be a bunch of OOM messages.

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Ivan Zakharyaschev (imz) wrote :

Ok, I'll try to do that, but I have a memory indicator on the panel, and I saw that there was free memory. (I have set up swapfiles to increase the available memory and avoid frequent crashes, although I know that this can wear out the flash memory drive quickly.)

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Ivan Zakharyaschev (imz) wrote :

I've just reproduced the crash in exactly the same way, and here is my dmesg --there is no OOM problem.

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Ivan Zakharyaschev (imz) wrote :

The moment when it happened is: after I saved it the first time (after cutting to a selected region), and when I was in the menu for scaling the image (I entered the new width, pressed the button for auto-calculation of the corresponding height, and after that I saw in the background that shotwell crashed).

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Ivan Zakharyaschev (imz) wrote :

Since this is very well reproducible, I wish to generate some useful debug information for this crash, to help find the error.

How can I do that?

Revision history for this message
Oliver Grawert (ogra) wrote :

hmm, is this actually the output of the demsg command or did you just paste /var/log/dmesg (note they are significantly different, the file in /var only contains a boot snapshot of dmesg adn isnt useful for info about issues on the running system)

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Ubuntu (isa-admin-account) wrote :

I'd think that you ran out of ram. A machines processing a large image on 512 mb.
There needs to be more info to help resolve this issue. Try downloading the latest version of Gimp. It may solve these issues.
GIMP - The GNU Image Manipulation Program - gimp.org

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