package shim-signed 1.27+0.9+1474479173.6c180c6-1ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

Bug #1675870 reported by richbl
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
shim-signed (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

Fresh install of Final Beta. Installed prop. InVidia video driver (375.39) and I'm guessing that's what threw this error (if not this action, then I'm unsure).

ProblemType: Package
DistroRelease: Ubuntu 17.04
Package: shim-signed 1.27+0.9+1474479173.6c180c6-1ubuntu1
ProcVersionSignature: Ubuntu 4.10.0-13.15-generic 4.10.1
Uname: Linux 4.10.0-13-generic x86_64
ApportVersion: 2.20.4-0ubuntu2
Architecture: amd64
Date: Fri Mar 24 10:38:28 2017
DuplicateSignature:
 package:shim-signed:1.27+0.9+1474479173.6c180c6-1ubuntu1
 Processing triggers for shim-signed (1.27+0.9+1474479173.6c180c6-1ubuntu1) ...
 Running in non-interactive mode, doing nothing.
 dpkg: error processing package shim-signed (--configure):
  subprocess installed post-installation script returned error exit status 1
ErrorMessage: subprocess installed post-installation script returned error exit status 1
InstallationDate: Installed on 2017-03-24 (0 days ago)
InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Beta amd64 (20170321)
RelatedPackageVersions:
 dpkg 1.18.10ubuntu1
 apt 1.4~rc2
SourcePackage: shim-signed
Title: package shim-signed 1.27+0.9+1474479173.6c180c6-1ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
richbl (richbl) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Mathieu Trudel-Lapierre (cyphermox) wrote :

How are you installing the extra driver? Could you share exactly which process (was it Additional Drivers? Installing from the Software Center? Running in a terminal?)

Changed in shim-signed (Ubuntu):
status: New → Incomplete
Revision history for this message
Jeremy Bícha (jbicha) wrote :

How did you install the nvidia drivers?

Revision history for this message
richbl (richbl) wrote :

@Mathieu, this is going to be hard to repro, but this is a fresh install on a Dell 9560, which runs both a GeForce GTX 1050 and Intel GT2 (pretty sure a revved i915 chipset for Kaby Lake). Using the GUI (Software & Updates), I noticed that the Nouveau driver was in use (which had generated an error just after exiting the OS installer prior to initial reboot). So, I chose the prop. NVIDIA driver from there (375.39), and let it do its thing. I say hard to repro because from there I opened up the control panel to walk config options there, so that greatly complicates the issue of a good repro case. Sorry, but apport tends to lag a bit.

I will add though that after reboot, I went back to the same gui and chose the Intel microcode prop. driver. This time, either immediately or the next time I opened a terminal window (likely the former), I was walked through the procedure for disabling secure boot.

So, seems to me that this same process should've occurred for the switch to the prop. NVIDIA driver as these (AFAIK) are both 3rd party drivers and expect secure boot to be disabled. Either that, or the logic for installing the NVIDIA drivers doesn't consider state of secure boot.

@Jeremy, I think I answered your question. If I didn't let me know if you need anything specific.

As I say, this is one of those hard to repro cases with a lot of moving parts. The secure boot reference may be a big clue.

If you need any specific dumps, etc. let me know.

Good luck

Rich

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