Scribus Signal #11 crash after opening local file

Bug #1097881 reported by Esther
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
scribus (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Possibly similar to Bug #206181

When opening a scribus file from within the program causes this error message: Scribus crashes due to Signal 11. Clicking ok forces the program to close. I am able to create a new document, save it, and then not be able to open it again after closing it.

I tried QT_ACCESSIBILITY=0 scribus from the terminal, attempted to open my document, and the program returned the error report and closed. The terminal reported:

Scribus Crash
-------------
Scribus crashes due to Signal #11
Calling Emergency Save
Segmentation fault (core dumped)

My version of Scribus:
Scribus Version 1.4.1.svn
6 February 2012
Build ID: C-C-T-F-C1.12.2
Using Ghostscript version 9.06

My system
Xubuntu 12.10, but also experienced same bug with 12.04
ATI Radeon FireGL RV630

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: scribus 1.4.0.dfsg+r17300-1.1ubuntu1
ProcVersionSignature: Ubuntu 3.5.0-21.32-generic 3.5.7.1
Uname: Linux 3.5.0-21-generic i686
ApportVersion: 2.6.1-0ubuntu9
Architecture: i386
Date: Wed Jan 9 11:36:23 2013
InstallationDate: Installed on 2012-04-25 (259 days ago)
InstallationMedia: Xubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
MarkForUpload: True
ProcEnviron:
 LANGUAGE=en_US:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: scribus
UpgradeStatus: Upgraded to quantal on 2013-01-07 (2 days ago)

Revision history for this message
Esther (melanes) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in scribus (Ubuntu):
status: New → Confirmed
Revision history for this message
Mattia Rizzolo (mapreri) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running `apport-collect 1097881` and any other logs that are relevant for this particular issue.

Furthermore, Quantal reached EOL on 2014-05-16.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases

Furthermore, there was a newer upstream release in the meantime, 1.4.2, which bring a lot of bug fixing, using a up-to-date ubuntu release (e.g. Trusty) allow you to run it and test.

I've tried recreating this bug with Trusty and was unable to, given the information you've provided. Please upgrade to the latest version and re-test. If the bug is still reproducible please do what I write above.

Do feel free to report any other bugs you may find.

Changed in scribus (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Esther (melanes) wrote :

I have upgraded my system to Xubuntu 13.10 and scribus to version 1.4.3, build ID C_C_T_F_C1.12.16. The problem appears resolved.

Revision history for this message
Mattia Rizzolo (mapreri) wrote :

Great!
Be aware, Saucy (Ubuntu 13.10) reached EOL some days ago. The announce: https://lists.ubuntu.com/archives/ubuntu-announce/2014-July/000187.html
I suggest you to upgrade your system to Trusty (14.04).

Anyway, thanks for replying to the bug, I'm marking it as solved (somehow)! :)

Changed in scribus (Ubuntu):
status: Incomplete → Fix Released
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