Scanner CanoScan 8600F not detected

[Raphael Finkel]

Binary package hint: sane

1. Output of lsusb -v:

Bus 001 Device 004: ID 04a9:2229 Canon, Inc.
Device Descriptor:
  bLength 18
  bDescriptorType 1
  bcdUSB 2.00
  bDeviceClass 255 Vendor Specific Class
  bDeviceSubClass 255 Vendor Specific Subclass
  bDeviceProtocol 255 Vendor Specific Protocol
  bMaxPacketSize0 64
  idVendor 0x04a9 Canon, Inc.
  idProduct 0x2229
  bcdDevice 5.00
  iManufacturer 1 Canon
  iProduct 2 CanoScan
  iSerial 0
  bNumConfigurations 1
  Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 39
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xc0
      Self Powered
    MaxPower 10mA
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 0
      bAlternateSetting 0
      bNumEndpoints 3
      bInterfaceClass 255 Vendor Specific Class
      bInterfaceSubClass 255 Vendor Specific Subclass
      bInterfaceProtocol 255 Vendor Specific Protocol
      iInterface 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x81 EP 1 IN
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0040 1x 64 bytes
        bInterval 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x02 EP 2 OUT
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0040 1x 64 bytes
        bInterval 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x83 EP 3 IN
        bmAttributes 3
          Transfer Type Interrupt
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0001 1x 1 bytes
        bInterval 8
Device Qualifier (for other device speed):
  bLength 10
  bDescriptorType 6
  bcdUSB 2.00
  bDeviceClass 255 Vendor Specific Class
  bDeviceSubClass 255 Vendor Specific Subclass
  bDeviceProtocol 255 Vendor Specific Protocol
  bMaxPacketSize0 64
  bNumConfigurations 1
Device Status: 0x0001
  Self Powered

2. Addition I made to /etc/sane.d/genesys.conf:
# Canon CanoScan 8600F
usb 0x04a9 0x2229

3. Changes I made to /etc/udev/rules.d/45-libsane.rules
# Canon CanoScan 8600F
SYSFS{idVendor}=="04a9", SYSFS{idProduct}=="2229", MODE="664", GROUP="scanner"

4. I ran sudo /etc/init.d/udev restart.

5. Output of sane-find-scanner:
found USB scanner (vendor=0x04a9 [Canon], product=0x2229 [CanoScan], chip=GL841) at libusb:001:004

6. Output of scanimage -L (either as myself or run as root):
No scanners were identified. ...

[Bill Yiannakos (billyiannakos)]

I have the same scanner and it is not working under Ubuntu 8.04. Is there any solution to this bug?

[Bill Yiannakos (billyiannakos)]

Still not working under Ubuntu 9.10

[rusivi2 (rusivi2-deactivatedaccount)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. I noticed that the package version your bugging is updated in Lucid. Please update via http://releases.ubuntu.com/lucid/ repost a detailed error report, and update the bug status. Thanks!

[Bill Yiannakos (billyiannakos)]

Tested everything from scratch, after upgrading to Ubuntu 10.04. Bug still insists, scanner is found by sane-find-scanner but it is not supported by sane backends.

1. Output of sane-find-scanner:
found USB scanner (vendor=0x04a9, product=0x2229, chip=GL843?) at libusb:002:005

2. Output of scanimage-L:
o scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

[jhfhlkjlj (fdsuufijjejejejej-deactivatedaccount)]

Just reporting that the scanner still does not have support from SANE as of Maverick and Natty.

[Tog (tony-hessler)]

Ubuntu 10.10 - (64-bit), sane still does not detect Canoscan 8600F

[rusivi2 (rusivi2-deactivatedaccount)]

Raphael Finkel, does this work for you via Simple Scan?

[rusivi2 (rusivi2-deactivatedaccount)]

Raphael Finkel, does the modified steps found in the original post below work for you?

1) You need some usb libraries, so, in a terminal type:

sudo apt-get install libusb-dev build-essential

2) To get the sane backends from git you need git-core. If you don't already have it, type this (also in a terminal):

sudo apt-get install git-core

3) Now use the git that was just installed to get the sane backends using the following command:

git clone git://git.debian.org/sane/sane-backends.git

That downloads the backends and puts them in a folder called sane-backends in your home folder.

4) Change directory into the new sane-backends folder and compile them:

cd sane-backends

./configure –prefix=/usr –sysconfdir=/etc –localstatedir=/var

make <--- this one takes a while

sudo make install

Now everything is installed, but you still won't be able to scan (except as root) until you set up some permissions.

5) You need to edit a file, but you need to be root to edit it, so:

sudo gedit /lib/udev/rules.d/40-libsane.rules

and add the following 2 lines:

# Canon CanoScan
ATTRS{idVendor}=="04a9", ATTRS{idProduct}=="2229", ENV{libsane_matched}="yes"

save the file, exit gedit, exit terminal, reboot, and...

http://ubuntuforums.org/showpost.php?s=91f00a5a92962456276915021e3da42a&p=9167803&postcount=9

[Raphael Finkel (raphael)]

> Raphael Finkel, does the modified steps found in the original post below
> work for you?

I don't know. It will be some time before I can get around to trying
it.

Raphael

>
> 1) You need some usb libraries, so, in a terminal type:
>
> sudo apt-get install libusb-dev build-essential
>
> 2) To get the sane backends from git you need git-core. If you don't
> already have it, type this (also in a terminal):
>
> sudo apt-get install git-core
>
> 3) Now use the git that was just installed to get the sane backends
> using the following command:
>
> git clone git://git.debian.org/sane/sane-backends.git
>
> That downloads the backends and puts them in a folder called sane-
> backends in your home folder.
>
> 4) Change directory into the new sane-backends folder and compile them:
>
> cd sane-backends
>
> ./configure –prefix=/usr –sysconfdir=/etc –localstatedir=/var
>
> make <--- this one takes a while
>
> sudo make install
>
> Now everything is installed, but you still won't be able to scan (except
> as root) until you set up some permissions.
>
> 5) You need to edit a file, but you need to be root to edit it, so:
>
> sudo gedit /lib/udev/rules.d/40-libsane.rules
>
> and add the following 2 lines:
>
> # Canon CanoScan
> ATTRS{idVendor}=="04a9", ATTRS{idProduct}=="2229", ENV{libsane_matched}="yes"
>
> save the file, exit gedit, exit terminal, reboot, and...
>
> http://ubuntuforums.org/showpost.php?s=91f00a5a92962456276915021e3da42a&p=9167803&postcount=9
>
> ** Changed in: sane-frontends (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/123441
>
> Title:
> Scanner CanoScan 8600F not detected
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/sane-frontends/+bug/123441/+subscribe

[Launchpad Janitor (janitor)]

[Expired for sane-frontends (Ubuntu) because there has been no activity for 60 days.]

[Launchpad Janitor (janitor)]

[Expired for simple-scan (Ubuntu) because there has been no activity for 60 days.]

[iheartubuntu (iheartubuntu)]

I had followed the steps in post #8 with no success. Everything went as planned with no errors.

"sane-find-scanner" did see the scanner, but "scanimage -L" did not.

Any tips? Thanks!

[iheartubuntu (iheartubuntu)]

"sane-find-scanner" gives me this output:

found USB scanner (vendor=0x04a9 [Canon], product=0x2229 [CanoScan], chip=GL845) at libusb:001:007

running "scanimage -L" gives me:

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).