Comment 293 for bug 85488

I can't believe the importance is still low (kernel) and medium (sane-backends). A lot of people can't use their USB devices and therefore can't use feisty the way it should be. What information do the developers need to solve this bug? how can we help? I love the idea of ubuntu, but I need to be able to reliably use my scanner and I don't know what to do. In fact I am thinking the unthinkable: Install Vista and be able to scan. I hate the Idea of using closed source software, but I don't feel that this bug gets enough importance and I don't think the developers understand the severity of this bug. If it isn't solved in gutsy, I will install vista and look back into ubuntu in about two or three years. Perhaps you don't care. This is really frustrating. :-(