Comment 14 for bug 83957

Good day, Martin!

I ran the command and it definitely reproduced it. The log may be trucated
as I unplug the usb as soon as I hear that aweful grinding noise. I've
included the log for reference:

/tmp/debug.log:
[sanei_debug] Setting debug level of genesys to 255.
[genesys] SANE Genesys backend version 1.0 build 9 from sane-backends 1.0.19
[genesys] sane_init: authorize != null
[genesys] sane_init: little endian machine
[genesys] sane_init: reading config file `genesys.conf'
[genesys] sane_init: config file line 1: ignoring comment line
[genesys] sane_init: config file line 2: ignoring empty line
[genesys] sane_init: config file line 3: ignoring comment line
[genesys] sane_init: config file line 4: ignoring comment line
[genesys] sane_init: config file line 5: ignoring comment line
[genesys] sane_init: config file line 6: ignoring comment line
[genesys] sane_init: config file line 7: ignoring empty line
[genesys] sane_init: config file line 8: ignoring comment line
[genesys] sane_init: config file line 9: ignoring comment line
[genesys] sane_init: config file line 10: ignoring empty line
[genesys] sane_init: config file line 11: ignoring comment line
[genesys] sane_init: config file line 12: ignoring comment line
[genesys] sane_init: config file line 13: ignoring empty line
[genesys] sane_init: config file line 14: ignoring comment line
[genesys] sane_init: config file line 15: ignoring comment line
[genesys] sane_init: config file line 16: ignoring empty line
[genesys] sane_init: config file line 17: ignoring comment line
[genesys] sane_init: config file line 18: ignoring comment line
[genesys] sane_init: config file line 19: ignoring empty line
[genesys] sane_init: config file line 20: ignoring empty line
[genesys] sane_init: config file line 21: ignoring comment line
[genesys] sane_init: config file line 22: ignoring comment line
[genesys] sane_init: config file line 23: ignoring comment line
[genesys] sane_init: config file line 24: ignoring empty line
[genesys] sane_init: config file line 25: ignoring comment line
[genesys] sane_init: config file line 26: trying to attach `usb 0x0461
0x0377'
[genesys] sane_init: config file line 27: ignoring empty line
[genesys] sane_init: config file line 28: ignoring comment line
[genesys] sane_init: config file line 29: trying to attach `usb 0x03f0
0x0901'
[genesys] sane_init: config file line 30: ignoring empty line
[genesys] sane_init: config file line 31: ignoring comment line
[genesys] sane_init: config file line 32: trying to attach `usb 0x04a9
0x2213'
[genesys] sane_init: config file line 33: ignoring empty line
[genesys] sane_init: config file line 34: ignoring comment line
[genesys] sane_init: config file line 35: trying to attach `usb 0x04a9
0x221c'
[genesys] sane_init: exit
[genesys] sane_get_devices: start: local_only = false
[genesys] sane_get_devices: exit
scanimage: sane_read: Operation was cancelled
[genesys] sane_exit: start
[genesys] sane_exit: exit

Thank you again for your help!

--Clinton

On Tue, Jun 23, 2009 at 2:43 AM, Martin Pitt <email address hidden> wrote:

> Can you reproduce this problem on current Ubuntu 9.04 still? If so, open
> a terminal and check if this reproduces it:
>
> SANE_DEBUG_GENESYS=255 scanimage > /tmp/scan.png 2>/tmp/debug.log
>
> please attach /tmp/debug.log here if this reproduces it. If it only
> occurs sometimes, please attach two versions of debug.log, one with the
> cracking noise and one without. Thank you!
>
> ** Changed in: sane-backends (Ubuntu)
> Status: Triaged => Incomplete
>
> --
> Cracking noise on Canon lide30, possibility for hardware failure
> https://bugs.launchpad.net/bugs/83957
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “sane-backends” source package in Ubuntu: Incomplete
>
> Bug description:
> When I try to use Xsane, scanner initializes fine, but when scanning
> should start it makes loud cracking noise like trying to move reading head
> to wrong direction. This same problem appeared in Dapper and Edgy with all
> updates.
>
> I'm quite sure that this could lead to broking the scanner permanently.
>
> Then I downgraded the libsane package to 1.0.15-9 from Debian and scanner
> works fine.
>
> Used version: libsane 1.0.18-3ubuntu API library for scanners
> Known good: libsane 1.0.15-9 API library for scanners
>
> I think this bug is critical to Canon lide30 owners rendering libsane
> dangerous to hardware!
>