Activity log for bug #82731

Date Who What changed Old value New value Message
2007-02-01 20:56:43 Bernhard Schülke bug added bug
2007-02-01 20:58:50 Bernhard Schülke bug added attachment '_usr_bin_scanimage.1000.crash' (That's the crash report)
2008-09-20 13:47:00 Daniel T Chen sane-backends: status New Incomplete
2008-09-20 13:47:00 Daniel T Chen sane-backends: statusexplanation Is this symptom still reproducible in 8.10 alpha?
2009-02-26 10:20:18 Dimitrios Symeonidis sane-backends: status Incomplete New
2009-02-26 10:20:18 Dimitrios Symeonidis sane-backends: statusexplanation Is this symptom still reproducible in 8.10 alpha? setting back to new
2009-02-28 20:24:07 Gaetan Nadon sane-backends: status New Invalid
2009-02-28 20:24:07 Gaetan Nadon sane-backends: statusexplanation setting back to new Bernhard, Thank you for taking the time to report this bug and trying to help make Ubuntu better. However, it seems that you are not using a software package provided by the official Ubuntu repositories. Because of this the Ubuntu project can not support or fix your particular bug. Please report this bug to the provider of the software package (e.g Samsung). Thanks! The Ubuntu wiki lists hardware that is supported or working. Your printer model is listed as Not Supported but mostly working according to openprinting.org. https://wiki.ubuntu.com/HardwareSupportComponentsPrintersLexmark http://openprinting.org/show_printer.cgi?recnum=Samsung-SCX-4216 http://ubuntuforums.org/showthread.php?t=350539 The Samsung UnifiedLinuxDriver current version is ver.3.00.37 updated 2009-02-25. You may try it in a VirtualBox so as not to upset your system. Ubuntu Hardware Support lists your printer as working under Intrepid 8.10. Because this driver is not part of Ubuntu, I must mark this bug report as invalid. BugSquad