sane-backends does not detect scanner, only webcam
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
sane-backends (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
I am running Ubuntu 10.04 beta2 64-bit with updates. I have an HP Pavilion dv5 with integrated webcam, and I have a Lexmark x5650 which prints, scans, and faxes. I have successfully gotten my x5650 to scan on another machine (also 10.04 beta2, but 32-bit, and no integrated webcam, although it does have a usb webcam). This problem also occurred on my HP with Karmic as well. I am still able to print; I just cannot scan on the HP.
I open up Simple Scan from the Applications menu. I go to Preferences in the Documents menu in Simple Scan. There I only see my webcam as an option, or I see no option at all.
Here's simple-scan -d with the scanner plugged in:
** (simple-scan:2265): DEBUG: Starting Simple Scan 1.0.0, PID=2265
** (simple-scan:2265): DEBUG: Restoring window to 600x400 pixels
** (simple-scan:2265): DEBUG: sane_init () -> SANE_STATUS_GOOD
** (simple-scan:2265): DEBUG: SANE version 1.0.20
** (simple-scan:2265): DEBUG: Requesting redetection of scan devices
** (simple-scan:2265): DEBUG: Processing request
** (simple-scan:2265): DEBUG: Stopping scan thread
It freezes at Processing request. I have to force the application to quit.
Here's simple-scan -d with the scanner unplugged, and then plugged in after it has opened:
** (simple-scan:2273): DEBUG: Starting Simple Scan 1.0.0, PID=2273
** (simple-scan:2273): DEBUG: Restoring window to 600x400 pixels
** (simple-scan:2273): DEBUG: sane_init () -> SANE_STATUS_GOOD
** (simple-scan:2273): DEBUG: SANE version 1.0.20
** (simple-scan:2273): DEBUG: Requesting redetection of scan devices
** (simple-scan:2273): DEBUG: Processing request
** (simple-scan:2273): DEBUG: sane_get_devices () -> SANE_STATUS_GOOD
** (simple-scan:2273): DEBUG: Device: name="v4l:
** (simple-scan:2273): DEBUG: Requesting redetection of scan devices
** (simple-scan:2273): DEBUG: Processing request
At this point it freezes, and I have to force simple-scan to quit.
Here's the output of some terminal commands that might be helpful:
sane-find-scanner
# sane-find-scanner will now attempt to detect your scanner. If the
# result is different from what you expected, first make sure your
# scanner is powered up and properly connected to your computer.
# No SCSI scanners found. If you expected something different, make sure that
# you have loaded a kernel SCSI driver for your SCSI adapter.
found USB scanner (vendor=0x043d [Lexmark], product=0x013f [5600-6600 Series]) at libusb:002:003
# Your USB scanner was (probably) detected. It may or may not be supported by
# SANE. Try scanimage -L and read the backend's manpage.
# Not checking for parallel port scanners.
# Most Scanners connected to the parallel port or other proprietary ports
# can't be detected by this program.
# You may want to run this program as root to find all devices. Once you
# found the scanner devices, be sure to adjust access permissions as
# necessary.
lsusb
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 003: ID 043d:013f Lexmark International, Inc.
Bus 002 Device 002: ID 0424:2524 Standard Microsystems Corp. USB MultiSwitch Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 0bda:0158 Realtek Semiconductor Corp. Mass Storage Device
Bus 001 Device 003: ID 0408:03ba Quanta Computer, Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
ls -l /dev/bus/usb/*/*
crw-rw-r-- 1 root root 189, 0 2010-04-14 16:50 /dev/bus/
crw-rw-r-- 1 root root 189, 2 2010-04-14 16:50 /dev/bus/
crw-rw-r-- 1 root root 189, 3 2010-04-14 16:50 /dev/bus/
crw-rw-r-- 1 root root 189, 128 2010-04-14 16:50 /dev/bus/
crw-rw-r-- 1 root root 189, 129 2010-04-14 16:50 /dev/bus/
crw-rw-rw- 1 root root 189, 130 2010-04-14 17:01 /dev/bus/
crw-rw-r-- 1 root root 189, 256 2010-04-14 16:50 /dev/bus/
crw-rw-r-- 1 root root 189, 384 2010-04-14 16:50 /dev/bus/
crw-rw-r-- 1 root root 189, 512 2010-04-14 16:50 /dev/bus/
crw-rw-r-- 1 root root 189, 640 2010-04-14 16:50 /dev/bus/
lpstat -v
device for 5600-6600-Series: usb://Lexmark/
lpinfo -v
network http
direct scsi
direct lxkusb:
network smb
network lpd
network ipp
network socket
network beh
direct hp
direct hpfax
direct usb://Lexmark/
scanimage -L
device `v4l:/dev/video0' is a Noname HP Webcam virtual device
ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: simple-scan 1.0.0-0ubuntu1
ProcVersionSign
Uname: Linux 2.6.32-20-generic x86_64
Architecture: amd64
Date: Wed Apr 14 16:52:29 2010
DriverPackageVe
libsane 1.0.20-13ubuntu1
libsane-extras N/A
hplip 3.10.2-2ubuntu2
hpoj N/A
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100406.1)
MachineType: Hewlett-Packard HP Pavilion dv5 Notebook PC
ProcCmdLine: BOOT_IMAGE=
ProcEnviron:
LANG=en_US.utf8
SHELL=/bin/bash
SimpleScanLog:
SourcePackage: simple-scan
dmi.bios.date: 07/06/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.35
dmi.board.
dmi.board.name: 30F2
dmi.board.vendor: Quanta
dmi.board.version: 98.35
dmi.chassis.type: 10
dmi.chassis.vendor: Quanta
dmi.chassis.
dmi.modalias: dmi:bvnHewlett-
dmi.product.name: HP Pavilion dv5 Notebook PC
dmi.product.
dmi.sys.vendor: Hewlett-Packard
Hallo,
sag mal könntest Du auch folgende Patches in Deine Pakete integrieren:
https:/ /bugs.launchpad .net/ubuntu/ +source/ linux/+ bug/554569/ comments/ 44 /bugs.launchpad .net/ubuntu/ +source/ linux/+ bug/554569/ comments/ 27
https:/
Gibt nämlich leider auch noch Probleme mit anderen Intel-Varianten. Habe grade meinen R50e auf einen X201 upgegraded und hatte die Hoffnung, hier gäbe es solche Probleme nicht. Weiß leider nicht, wie man den Kernel selbst kompiliert.