XSane nor 'scanimage -L' does not find plexgear 35mm FilmScanner

Bug #508011 reported by Anders Häggström
22
This bug affects 4 people
Affects Status Importance Assigned to Milestone
sane-backends (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

I have Ubuntu 9.10 (amd64) fully updated as of today.

I connected my newly brought 35mm-filmscanner (plexgear SCND502E1231) but XSane (0.996-2ubuntu1.1) does not find the scanner. Is there any drivers availible or under construction,or is there a bug somewhere?

If I run "$ scanimage -L" I get the following output:
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

"$ lsusb -v" identifies the scanner as:
Bus 001 Device 009: ID 05a9:35e3 OmniVision Technologies, Inc.
Device Descriptor:
  bLength 18
  bDescriptorType 1
  bcdUSB 2.00
  bDeviceClass 0 (Defined at Interface level)
  bDeviceSubClass 0
  bDeviceProtocol 0
  bMaxPacketSize0 64
  idVendor 0x05a9 OmniVision Technologies, Inc.
  idProduct 0x35e3
  bcdDevice 1.00
  iManufacturer 1
  iProduct 2
  iSerial 0
  bNumConfigurations 1
  Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 55
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0x80
      (Bus Powered)
    MaxPower 500mA
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 0
      bAlternateSetting 0
      bNumEndpoints 2
      bInterfaceClass 255 Vendor Specific Class
      bInterfaceSubClass 0
      bInterfaceProtocol 0
      iInterface 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x83 EP 3 IN
        bmAttributes 3
          Transfer Type Interrupt
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0004 1x 4 bytes
        bInterval 10
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x81 EP 1 IN
        bmAttributes 1
          Transfer Type Isochronous
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0000 1x 0 bytes
        bInterval 1
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 0
      bAlternateSetting 1
      bNumEndpoints 2
      bInterfaceClass 255 Vendor Specific Class
      bInterfaceSubClass 0
      bInterfaceProtocol 0
      iInterface 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x83 EP 3 IN
        bmAttributes 3
          Transfer Type Interrupt
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0004 1x 4 bytes
        bInterval 10
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x81 EP 1 IN
        bmAttributes 1
          Transfer Type Isochronous
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x13fc 3x 1020 bytes
        bInterval 1
can't get device qualifier: Operation not permitted
can't get debug descriptor: Operation not permitted
cannot read device status, Operation not permitted (1)

Revision history for this message
Anders Häggström (hagge) wrote :

$ sudo sane-find-scanner
[sudo] password for computer:

  # sane-find-scanner will now attempt to detect your scanner. If the
  # result is different from what you expected, first make sure your
  # scanner is powered up and properly connected to your computer.

  # No SCSI scanners found. If you expected something different, make sure that
  # you have loaded a kernel SCSI driver for your SCSI adapter.

  # No USB scanners found. If you expected something different, make sure that
  # you have loaded a kernel driver for your USB host controller and have setup
  # the USB system correctly. See man sane-usb for details.

  # Not checking for parallel port scanners.

  # Most Scanners connected to the parallel port or other proprietary ports
  # can't be detected by this program.

Revision history for this message
Herczeg Zsolt (herczegzsolt) wrote :

It's the same with Ubuntu 10.04. I can confirm this bug, but Sane may don't have to find this device.
That's because It's not works as a scanner. Inside, this device contains a high-resolution "webcam".

Maybe, Cheese has to support this device. (But Cheese doesen't support it)

Revision history for this message
Anders Häggström (hagge) wrote :

I don't think it matters what hardware is used. The device is acting as a scanner and I would therefor prefer to use it with my scannerprogram.

Too bad it does not have working drivers..

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in sane-backends (Ubuntu):
status: New → Confirmed
Revision history for this message
Pieter (diepes) wrote :

idVendor=05a9, idProduct=35e3

Same device but mine is called
"ION SLIDES 2 PC"

When usb connected i also find the following lines in syslog.
Product: 35mm Film Scanner
Manufacturer: FW-OV550_05.22.08.1

Revision history for this message
penalvch (penalvch) wrote :

Anders Häggström, thank you for reporting this and helping make Ubuntu better.

As per https://wiki.ubuntu.com/Releases your release is EOL.

If you have an issue in a supported release (ex. 16.04) please file a new report, and feel free to subscribe me to it.

Changed in sane-backends (Ubuntu):
status: Confirmed → Invalid
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