xsane reports "Failed to start scanner: Out of memory" at 1200 dpi

[fubarbundy]

Hardware: Epson Stylus DX4200 multifunction (1200x1200 dpi scanner), 768Mb RAM

Scanning works fine at 600x600 dpi. Same result whether scanning to file or to screen.

There is no reason this should happen as other scanning systems are able to scan at 1200 or more dpi on systems with less RAM than mine!

[Bart Samwel (bart-samwel)]

I have the same problem with an Epson Perfection V10. It works at 8 bit color depth, 800 dpi, but anything higher (1200 dpi or 16 bit color depth) will produce this message. I've seen it happening around an image size of 350MB, while I have 2GB RAM (1.7 GB free).

[Mark Craig (mark-craig)]

The same message appears for me with an old Acer scanner that has worked fine up to now.

On a system with 1 GB RAM, 2 GB swap, xsane the only extra app running, even when scanning in scan mode Gray with 50 dpi, I get the same message.

xsane 0.99+0.991-1ubuntu2 (feisty)

[Rolf Leggewie (r0lf)]

Are these SCSI scanners?

http://www.sane-project.org/man/sane-scsi.5.html points to http://www.torque.net/sg with regards to memory issues.

[Bart Samwel (bart-samwel)]

The Epson Perfection V10 is an USB scanner. (I don't know if it does something SCSI-like under water though.)

[Mark Craig (mark-craig)]

Mine is a SCSI scanner, but the card is PCI, not ISA.

[Jaime (jaimet)]

I think this bug is related to/the same as SANE bug #303493:
https://alioth.debian.org/tracker/index.php?func=detail&aid=303493&group_id=30186&atid=410366
([#303493] epson: Can't scan at 1200 dpi on a system with 768 Mb RAM)

That bug report has a patch proposed by Dmitry Artamonow on the 21st September 2007.

Could someone please patch Ubuntu's sane-backends source package - the upstream bug has now been
open for 18 months with no sign of interest from the upstream devs.

Thanks.

[LCID Fire (lcid-fire)]

Same problem here with 2GB Ram and 2400 resolution - really annoying

[LCID Fire (lcid-fire)]

BTW: I'm using an Epson perfection USB Scanner

[ken (kmailuk+launchpad)]

I recently purchased the Samsung SCX-4623F printer/scanner. When I attempted to scan a document at 600dpi or lower there was no problem. Higher than this I got an "Out of memory" error.

The Ubuntu 9.10 machine has 6Gb of RAM, and 16Gb swap space and was freshly rebooted.

If I can help with further debugging please let me know how.

[Aniruddha Shankar (kream)]

Marc, can this bug be assigned to someone?

[penalvch (penalvch)]

fubarbundy, please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 47024

[penalvch (penalvch)]

fubarbundy, thank you for reporting this and helping make Ubuntu better.

As per https://wiki.ubuntu.com/Releases your release is EOL.

If you have an issue in a supported release (ex. 16.04) please file a new report, and feel free to subscribe me to it.