HP Deskjet F2275 scanner not working

Bug #343152 reported by PAC Engineering
8
Affects Status Importance Assigned to Milestone
sane-backends (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

I have a HP print/scanner, and it reads it as a printer. I had another HP print/scanner before, and it had the same problem. Fortunately that one died. The problem I have with this one, which is model number HP Deskjet F2275 all-in-one, is that it sees it as a printer, and the printer works fine, but doesn't recognise the scanner. I can't find it on the system, as it says it cant see it, and I have tried other things as suggested on the help and support forums, but cant get it to be seen by my computer.

I do have another problem as well, where I cant update my antivirus. I don't know if it is me, or the computer (probably me), and I don't know if they are related problems, but I thought I'd mention it.

I hope you can help me out. I am using the latest ubuntu version, from about a month ago.

ProblemType: Bug
Architecture: i386
Date: Sun Mar 15 23:44:56 2009
DistroRelease: Ubuntu 8.04
ExecutablePath: /usr/bin/gnome-terminal
Package: gnome-terminal 2.22.1-0ubuntu2
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-terminal
Uname: Linux 2.6.24-16-generic i686

Tags: apport-bug
Revision history for this message
PAC Engineering (q-admin-pacengineering-com-au) wrote :
Revision history for this message
Marc Deslauriers (mdeslaur) wrote :

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

Revision history for this message
Pedro Villavicencio (pedro) wrote : Re: scanner cant be found

That's not a gnome-terminal issue the bug needs to be reassigned, thanks.

Revision history for this message
Adil Arif (adisari06) wrote :

I am sure that your scanner issue doesn't have anything to do with your Antivirus program. I believe SANE (the Ubuntu scanner backend) does not support your scanner but I could be wrong. Here is a list of supported scanners. http://www.sane-project.org/sane-mfgs.html#Z-HEWLETT-PACKARD Sorry

description: updated
summary: - scanner cant be found
+ HP Deskjet F2275 scanner not working
affects: ubuntu → sane-backends (Ubuntu)
Revision history for this message
penalvch (penalvch) wrote :

PAC Engineering, thank you for reporting this and helping make Ubuntu better.

As per https://wiki.ubuntu.com/Releases 8.04 is EOL.

If you have an issue in a supported release (ex. 16.04) please file a new report, and feel free to subscribe me to it.

Changed in sane-backends (Ubuntu):
status: New → Invalid
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