does not see the scanner
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
sane-backends (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
Have a Samsung CLX-2160 worked properly with 17.04. After upgrading to 17.10 I can get printouts without any problems but when try xSane or SimpleScan I get a message saying that the system did not find a scanner. I tried Samsung sites but they are sold to HP and could not get help from them. I tried to reinstall Samsung drivers but still have this problem.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: ubuntu-
ProcVersionSign
Uname: Linux 4.13.0-21-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.6
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Thu Dec 28 10:25:29 2017
InstallationDate: Installed on 2017-08-25 (124 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
PackageArchitec
SourcePackage: ubuntu-
Symptom: release-upgrade
UpgradeStatus: Upgraded to artful on 2017-10-20 (68 days ago)
VarLogDistupgra
tags: | added: zesty2artful |
affects: | ubuntu-release-upgrader (Ubuntu) → sane-backends (Ubuntu) |
Probably the same problem I reported in https:/ /bugs.launchpad .net/ubuntu/ +source/ sane-backends/ +bug/1741977