Xsane cannot find Brother MF-5890CN scanner configured using brsaneconfig3
Bug #1576012 reported by
bastafidli
This bug affects 1 person
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
sane-backends (Ubuntu) |
Expired
|
Low
|
Unassigned |
Bug Description
When multifunction device Brother MF-5890CN was configured on Ubntu 16.04 using instructions provided by Brother xsane/sane-
WORKAROUND: Execute at a terminal:
sudo mkdir /usr/lib/sane
sudo ln -sf /usr/lib64/
sudo ln -sf /usr/lib64/
The critical fix to make this work is described here
https:/
Then (critical bit) create these links - for some reason the 32 bit and 64 bit compatibility scripts have fallen down here (probably due to the non-standard nature of the Brother deb packages).
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bastafidli, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:
apport-collect 1576012
When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https:/ /wiki.ubuntu. com/ReportingBu gs.