Xsane cannot find Brother MF-5890CN scanner configured using brsaneconfig3

Bug #1576012 reported by bastafidli
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
sane-backends (Ubuntu)
Expired
Low
Unassigned

Bug Description

When multifunction device Brother MF-5890CN was configured on Ubntu 16.04 using instructions provided by Brother xsane/sane-fine-scanner/scanimage -L are unable to detect the device.

WORKAROUND: Execute at a terminal:
sudo mkdir /usr/lib/sane
sudo ln -sf /usr/lib64/libbrscandec3.so* /usr/lib
sudo ln -sf /usr/lib64/sane/libsane-brother3.so* /usr/lib/sane

The critical fix to make this work is described here
https://alephnull.uk/content/ubuntu-brother-printer-scanner-network-setup

Then (critical bit) create these links - for some reason the 32 bit and 64 bit compatibility scripts have fallen down here (probably due to the non-standard nature of the Brother deb packages).

Revision history for this message
penalvch (penalvch) wrote :

bastafidli, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:
apport-collect 1576012

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

description: updated
Changed in sane-backends (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for sane-backends (Ubuntu) because there has been no activity for 60 days.]

Changed in sane-backends (Ubuntu):
status: Incomplete → Expired
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